Mercedes-Benz of South Orlando

One of the main things that a brand can do is to differentiate. The sales/service team at MBSO has and continues to represent the company's brand, while creating an intangible value of consistency a differentiate. The sales/service team at MBSO has and continues to represent the company's brand, while creating an intangible value of consistency and predictability that differentiates, making its customers feel important and part of their family. Thank you Mr. Robert Coleman, for always being consistent and going above and beyond. More

Didn’t like the idea of somebody else driving my carI Didn’t like the idea of somebody else driving my car I was not made aware that someone would be driving it I thought it would be coming on at Tow tru Didn’t like the idea of somebody else driving my car I was not made aware that someone would be driving it I thought it would be coming on at Tow truck More

I enjoyed my visit at the dealership, my contact person Eric Williams does a great job. I will always use Mercedes-Benz of Orlando Florida Eric Williams does a great job. I will always use Mercedes-Benz of Orlando Florida More

This experience was not good based on a lack of communication and no follow up from the dealership. I had to follow up on my vehicle was on hold for over 20 min and advised everyone went home communication and no follow up from the dealership. I had to follow up on my vehicle was on hold for over 20 min and advised everyone went home More

Have 2020 GLC 300 broke down today, can't get through to a service advisor message left-completely ignored poor customer service. Car still in driveway. a service advisor message left-completely ignored poor customer service. Car still in driveway. More

Very pleasant experience, James is a very pleasant and professional individual. I would be very much pleased if he is always my advisor. Thank you. professional individual. I would be very much pleased if he is always my advisor. Thank you. More

This was the most professional and pleasant experience I’ve ever had a dealership. I felt like I was at Club Mercedez. They made me very comfortable with my decisions and Robert Coleman is the quintessent I’ve ever had a dealership. I felt like I was at Club Mercedez. They made me very comfortable with my decisions and Robert Coleman is the quintessential besieged!!! More

Excellent service! From the moment we got there to the last minute, she told us price and time frame for repairs. She told us where to go to get a complementary lunch and something to drink from them. The last minute, she told us price and time frame for repairs. She told us where to go to get a complementary lunch and something to drink from them. They even had a shuttle to take us to the mall while we waited and then called us when they were done. More

Punctual, professional and excellent communication sums up my impression of this dealership. This is something I’ve come to expect from Mercedes Benz! Unfortunately not all dealerships live up to these exp up my impression of this dealership. This is something I’ve come to expect from Mercedes Benz! Unfortunately not all dealerships live up to these expectations. Mercedes Benz of South Orlando definitely does! More

Love everyone very friendly from sales to finances quick and easy. Love the tour car helping with the features. Finance girl was very lovely. Awesome all and easy. Love the tour car helping with the features. Finance girl was very lovely. Awesome all More