Mercedes-Benz of South Orlando

Even though the service department was very busy, the service drive employees were greeting people and addressing needs. Once I was able to talk to Paul Jones (SA), he went over the appointment concerns service drive employees were greeting people and addressing needs. Once I was able to talk to Paul Jones (SA), he went over the appointment concerns and made sure I was taken care of. The communication was great via text. The only issue is that the dealership has outgrown the current location. More

I was traveling from out of state in our 2021 GLS450 when we picked up a nail in our tire. I drove in to MB of South Orlando and asked for assistance. Anthony, the Asst Service Mgr, was extremely helpful. Th we picked up a nail in our tire. I drove in to MB of South Orlando and asked for assistance. Anthony, the Asst Service Mgr, was extremely helpful. They ordered a tire and had me on my way in no time. Every employee I encountered was friendly, courteous and professional. I highly recommend MB of South Orlando! More

Service was excellent, Victor addressed all my concerns with my vehicle and returned to me with completed service plus all software upgrade requirements. with my vehicle and returned to me with completed service plus all software upgrade requirements. More

To be honest picking up my vehicle was truly unpleasant, unprofessional and highly irregular for a Mercedes Benz Dealership. Service desk employees hiding in the dark corner of their office eating French f unprofessional and highly irregular for a Mercedes Benz Dealership. Service desk employees hiding in the dark corner of their office eating French fries at 11 in the morning; valet staff more interested in doing staff training instead of helping me and my young child after more than 10 minutes of patiently standing there . Than after begging someone to ring out my bill I didn't even get a receipt 🧾! To top it off another 15 min wait to find out my car wasn't even on site it was down the street at another parking lot owned by them . More

Victor at MBSO worked with me to resolve a maintenace issue. They were flawless! NICE! issue. They were flawless! NICE! More

Efficient, accommodating and superbly customer conscious. Unequivocally the best dealership I have ever used. Thanks Unequivocally the best dealership I have ever used. Thanks More

Nigel was quick to respond to my questions and the dealership is beautiful and very clean dealership is beautiful and very clean More

My experience with Mercedes Benz of south Orlando was amazing. They are the best hands down amazing. They are the best hands down More

Hector Perez, for me you are the best, before any business talk he ask me for my wife and my disable son these simple words make a lot of different between a sale person and GREAT SALESMAN. Never ru business talk he ask me for my wife and my disable son these simple words make a lot of different between a sale person and GREAT SALESMAN. Never rush me for a deal and give me my time for thing about it and make my own numbers. After all I ending buying a car from him AGAIN. Also the service this Dealership offer to all costumer are the best of the best. Keep it a GREAT JOB and Hector, Thank you, Muchas gracias amigo. More

Viktor always takes care of me & my car when we come in. Purchased car 3 years ago and every time I go in for service is a pleasure! Purchased car 3 years ago and every time I go in for service is a pleasure! More