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Mercedes-Benz of South Orlando

Orlando, FL

3.9
407 Reviews

4301 Millenia Boulevard

Orlando, FL

32839

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Showing 407 reviews

August 04, 2024

Omar provides exemplary service with attention to detail. Mercedes Benz of South Orlando is fortunate to have him as part of their team. More

by J Tarone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir Salaimeh
Aug 04, 2024 -

Mercedes-Benz of South Orlando responded

Hi Tarone, thank you for highlighting Omar's exemplary service! We're proud to have him on our team at Mercedes-Benz of South Orlando. We look forward to serving you again! Safe travels!

August 03, 2024

After reading many reviews I had similar issues. The communication or lack there off was terrible. Very unprofessional. I wouldn’t recommend them too anyone. More

by natewilliams912
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Hector Perez
Aug 05, 2024 -

Mercedes-Benz of South Orlando responded

Nate, thank you for the review. I'm sorry to hear that your experience was anything less than exceptional. Your feedback is appreciated and will be addressed with our team so we can take steps to improve our service & communication moving forward. If you'd like to share anything further, please feel free to contact me directly. Thanks again, Clarence Horne - General Sales Manager - chorne@mbso.com

June 21, 2024

Scammers Beware buyers they over bill you and scam you under the pretense of being well dressed trustworthy people Other dealers has better price by Far They don’t honor coupons nor there quoted pric More

by Naimoona
Recommend Dealer
No
Employees Worked With
Christopher Overmyey
Jun 24, 2024 -

Mercedes-Benz of South Orlando responded

Thank you for reaching out. It's concerning to hear about your experience as we strive for transparency and fairness in all our dealings. We'd like the opportunity to address these issues directly with you - please reach out when convenient. Thanks again, Chris Overmyer - Service Manager - covermyer@mbso.com

June 17, 2024

EXCELLENT EXCELLENT EXCELLENT! !!! MR. COLEMAN & HIS TEAM ARE AWESOME. MY EXPERIENCE HAS ALWAYS BEEN AWESOME More

by eve.trans624
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Coleman
Jun 18, 2024 -

Mercedes-Benz of South Orlando responded

Thank you for the enthusiastic feedback! We're delighted to hear that Mr. Coleman and his team at Mercedes-Benz of South Orlando provided an excellent experience. We appreciate your continued support!

May 17, 2024

Very good. It was really what I expected I bought a sprinter very satisfied with the sales department. More

by LAERCIO DE OLIVEIRA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
THIAGO TIRESER
May 18, 2024 -

Mercedes-Benz of South Orlando responded

Hi Laercio! We're so glad to know that you had a positive experience with our sales department at Mercedes-Benz of South Orlando and that you are satisfied with your Sprinter. Thanks for sharing!

May 13, 2024

Every one was very helpful. Full knowledge of the car that I was interested in. Very helpful in making a good deal on new car and good money on my trade More

by stephen catino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Chifupi
May 14, 2024 -

Mercedes-Benz of South Orlando responded

Hi Stephen! We're glad to know that our team at Mercedes-Benz of South Orlando was able to assist you effectively. Thanks for trusting us with your trade-in and new car purchase!

May 09, 2024

A great costumer service as always, very professional and kind, 5 stars service. Thank you so much! More

by mbarria1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorell Figueroa
May 09, 2024 -

Mercedes-Benz of South Orlando responded

We're delighted to know you enjoyed our customer service at Mercedes-Benz of South Orlando! We always aim for a 5-star experience. Thanks so much for your feedback and support!

May 01, 2024

Very unorganized from first contact thru car purchase. Took over 4 hours to get this done even though I made an appointment, they had nothing prepared. Ridiculous. Extremely unorganized at every step. More

by Jay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mohamed
May 01, 2024 -

Mercedes-Benz of South Orlando responded

Jay, I'm sorry to learn about your experience. We aim for a seamless process from start to finish and it's clear we fell short in this instance. Your feedback is valuable as it helps us improve our services. If you'd like to discuss further or have any other concerns, please reach out directly at your convenience. Thank you, Clarence Horne - General Sales Manager - chorne@mbso.com

April 10, 2024

That’s the worst experience I’ve ever had in a dealership . Last time I brought my car their valet service crashed it and didn’t even apologize or anything . Service manager made it right and got I repair bu More

by Vincent Bodet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eugene
Apr 11, 2024 -

Mercedes-Benz of South Orlando responded

Vincent, We're sorry to hear about your experiences with us. Please reach out directly so we can discuss these matters further and find an appropriate resolution together. Thank you, Chris Overmyer - Service Manager - covermyer@mbso.com

April 09, 2024

BUYER BEWARE! !! I Think I was deceived from the very beginning. I looked for a car on Car Guru and thought I had found the perfect used car for me. I went to the d More

by timhiggins002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
MOHAMED (MO) ESSEGHIR
Apr 10, 2024 -

Mercedes-Benz of South Orlando responded

Tim, thank you for the review. I'm sorry to hear that this experience hasn't left you with a better impression of our team. Please contact me directly so we can discuss this situation further and work toward an appropriate resolution. Respectfully, Clarence Horne - General Sales Manager - chorne@mbso.com

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