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Mercedes-Benz of South Orlando

Orlando, FL

3.9
420 Reviews

4301 Millenia Boulevard

Orlando, FL

32839

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Showing 420 reviews

October 07, 2022

Good service Raul and thank service manager Chris for calling me back with details for what I was asking for. More

by Rohan Patel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul, Chris
Oct 07, 2022 -

Mercedes-Benz of South Orlando responded

Thanks for the five stars, Rohan! We're glad to hear that Raul and Chris could assist during your visit with us. We hope to see you back! -Mercedes-Benz of South Orlando

September 29, 2022

Service was awesome,from service :Victor,Adam,salesperson Robert with his staff was great very professional respectful and patient,I felt like I was at my family home,love this place,and my finance advisor w More

by Sallymyheart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Chifupi, Robert Coleman
Sep 30, 2022 -

Mercedes-Benz of South Orlando responded

Our team is pleased that you enjoyed your visit to Mercedes-Benz of South Orlando! We hope that you love your vehicle and look forward to assisting you again! Thank you!

September 26, 2022

Thanks for your professionalism, friendliness, very comfortable waiting room, the cafeteria, excellent service, fast and easy to make the appointment. More

by Mezheriano
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Jones
Sep 28, 2022 -

Mercedes-Benz of South Orlando responded

You've made our day with your amazing review! We're so happy that you enjoyed the visit to our Service Center, and we look forward to assisting you again at your next appointment! Thank you! - Mercedes-Benz of South Orlando

September 25, 2022

Austin and the young girl who showed me the options on my new car were very professional and did everything in their power to make my purchase as pleasant and smooth as possible and I really appreciate it. More

by Farshadfarahbakhsh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Cella, Joshua Chifupi
Sep 27, 2022 -

Mercedes-Benz of South Orlando responded

Thanks for the five stars, Farshad! We're honored to hear how Austin and the rest of the crew here at Mercedes-Benz of South Orlando could assist you during your visit with us. We hope to see you back!

September 25, 2022

I arrived at 10:30 with an appointment at 11:00, had to wait till 11:30 to get seen by a service advisor. Excellent job though by Nigel explaining the type of service & giving us the better options of the More

by poganda13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nigel Vessels
Sep 26, 2022 -

Mercedes-Benz of South Orlando responded

Thank you for sharing the details of working with Nigel at Mercedes-Benz of South Orlando! We appreciate your high rating!

September 24, 2022

Racine at Mercedes of South Orlando was very professional and helpful. Definitely ask for her again when I'm in the market. Dealership was not high pressure and had a great supply of vehicles. More

by LoveLuxury
Recommend Dealer
Yes
Employees Worked With
Racine Richman, Sales
Sep 26, 2022 -

Mercedes-Benz of South Orlando responded

Thanks for providing us with this excellent review. We're honored to hear how Racine and the rest of the crew here at Mercedes-Benz of South Orlando could assist you during your car buying experience. We hope to see you here again!

September 24, 2022

We are so please with everything. The woman at the contact desk was so nice and helpful. Gabriel, the manager and Ivette were so nice too, it was a great experience with all the More

by Mirevasocorro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabrie, the Manager and Ivette
Sep 26, 2022 -

Mercedes-Benz of South Orlando responded

Thanks for the five stars! We're glad to hear how Gabriel and the rest of the crew could assist you during your visit with us. We hope to see you back! -Mercedes-Benz of South Orlando

Sep 26, 2022 -

Mirevasocorro responded

It’s a pleasure driving my Mercedes. We liked so much, see your staff on Tuesday If IAN let us🙏

September 22, 2022

The worst customer service i have encountered so far, literally made me wait for an hour to get my car out of the service center More

by Anil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Raul
Sep 23, 2022 -

Mercedes-Benz of South Orlando responded

Hello Anil, I would like to speak with you directly in order to better understand your experience regarding the wait. Please contact me directly at your earliest convenience. Thank you and I look forward to speaking with you. - Jeff Summers - Service Manager - jsummers@mbso.com

September 18, 2022

when i picked my car, they lost my keys! !i waited an hour before i was told. that’s no what i expect from a mercedes’ benz dealership More

by am3pt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
paul jones
Sep 20, 2022 -

Mercedes-Benz of South Orlando responded

Your business is valuable to my dealership. Please contact me at your earliest convenience to discuss this further. Thank you for your patience and understanding. - Jeff Summers - Service Manager - jsummers@mbso.com

September 16, 2022

Excellent service! ! Service Advisor Richard Shattuck is an outstanding ambassador for Mercedes-Benz of South Orlando!! More

by hmassey7925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All employees of “loaner delivery” section.
Sep 19, 2022 -

Mercedes-Benz of South Orlando responded

Thank you for the kind review! We're certainly lucky to have Richard on our team and we can't wait to share your wonderful feedback with him. Thanks for visiting Mercedes-Benz of South Orlando. We look forward to serving you again in the future!

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