Mercedes-Benz of South Orlando

This review is about their service department. I took my SUV for a scheduled service B. They replaced the windshield wipers but for some reason it was making a lot of noise, they asked me to take I took my SUV for a scheduled service B. They replaced the windshield wipers but for some reason it was making a lot of noise, they asked me to take the car a second time but they still were not able to fix. Also every time I am there I feel they doing me a favor by servicing my car. They don’t wash or vacuum my car and when I did ask about that they give it back to me with dirty windshield worse than how it was…the windshield wipers problem has not been fixed yet and I have not heard back from the dealership yet!!!! I forgot to mention that last year they put a dirty tire in my trunk on top of my clothes that I was taking to the cleaners. More

Good service but took too long for waiting if just 1 hrs max then it be perfect max then it be perfect More

The service at this Mercedes dealer it’s always excellent but Victoria and Anthony are phenomenal. Can’t ask for anything else. excellent but Victoria and Anthony are phenomenal. Can’t ask for anything else. More

Very easy going and pleasant to deal with did everything buy the book And there was no funny business you can trust them with your Mercedes Benz purchase buy the book And there was no funny business you can trust them with your Mercedes Benz purchase More

Someone stole my laptop from out the car, that is a shame I didn't expect that from a reputable dealer like that. I didn't expect that from a reputable dealer like that. More

Thanks to Racine for going above and beyond the call of duty . I have to say by far one of the best experiences I had in purchasing a Vehicle. She never gave up she pulled out all the bells and whistles. A duty . I have to say by far one of the best experiences I had in purchasing a Vehicle. She never gave up she pulled out all the bells and whistles. Also, Thanks to the whole Staff my credit Manager worked his magic !! Thanks again to All the Staff Members so polite and courteous!! Last but not least Thanks to the Manager on Duty for allowing me too clearly understand the quality of Mercedes and what they offer versus any other dealerships. Thanks Mercedes Of Orlando More

Robert is Amazing. He’s very Professional and Knowledgeable. He’s kind. Shante is Awesome! He’s very Professional and Knowledgeable. He’s kind. Shante is Awesome! More

AT LEAST MB SO WAS HONEST IN ADMITTING THAT CAR MAX WILL PAY MORE FOR YOUR USED MERCEDES…and no, I do not work for or have any reason to promote CarMax. MB SO’s unsolicited marketing that they will pay “top PAY MORE FOR YOUR USED MERCEDES…and no, I do not work for or have any reason to promote CarMax. MB SO’s unsolicited marketing that they will pay “top dollar” and “above market value” for my vehicle was admittedly and demonstrable false. The approached me (unsolicited) with a desire to make an offer on my 2016 SLK 300. MB SO’s $22,000 offer was $2000 less than the lowest offer I have received to date (Dealers and Private Party), approximately $2400 less than KBB trade-in value, approximately $7000 below KBB private party value, and $6000 below a private party offer that I recently turned down. When I responded to their low-ball offer that even CarMax offered $5000 more than the MB SO Sales Rep specifically told me that CarMax can offer me more because CarMax is a “national” outfit and that MB SO is “only local”. So there you have it - straight from MB SO…no reason to waste your time trying to sell your used Mercedes to MB SO. Avoid the hassle and go straight to CarMax or any other reputable dealer of your choice. More

Staff is very friendly and always try to please you as a customer which is very important for the business and the customers. Highly recommend this MERCEDES BENZ DEALER to friends and family. customer which is very important for the business and the customers. Highly recommend this MERCEDES BENZ DEALER to friends and family. More

Excellent service representative and shuttle service. We had to wait a little at drop off. We had to wait a little at drop off. More