Mercedes-Benz of South Mississippi

Two purchases in two months This dealership is the most professional and helpful that I have dealt with. They really treat you like family from the first contact to well after yo This dealership is the most professional and helpful that I have dealt with. They really treat you like family from the first contact to well after your purchase. Richard worked very hard to find the perfect car for my daughter. We are very satisfied customers. More

Always Five Star! You can always be sure of a professional, friendly, and and expert service. Billy Herbert is the best in the business. I know that my Mercedes vehic You can always be sure of a professional, friendly, and and expert service. Billy Herbert is the best in the business. I know that my Mercedes vehicles are maintained by experts in the best possible way. The service department is a big reason I have stayed with this brand. I have owned 6 Mercedes vehicles and will continue to shop and have service performed at MB of South MS. More

Customer Care Although my issue remains unresolved at the time of this review, Billy made an inconvenient situation easier to bear. His primary focus has been custo Although my issue remains unresolved at the time of this review, Billy made an inconvenient situation easier to bear. His primary focus has been customer satisfaction and assurance that the issue will be resolved. During the time my issue was/is being researched, Billy's concern was that my needs be met. In my opinion, customer service is an attitude not a department. Billy has exceeded my expectations and expressed empathy throughout this process. More

Awesome experience! So, I decided I wanted a new vehicle last night. I owned a 2017 E300 that I enjoyed, but wanted a more elevated ride. Upon entering the dealership, my So, I decided I wanted a new vehicle last night. I owned a 2017 E300 that I enjoyed, but wanted a more elevated ride. Upon entering the dealership, my husband and I were greeted by Stevie Biggs. He was extremely nice and very helpful. His knowledge of the product was extensive and he did his best to make our buying experience pleasant. We walked away satisfied and if we ever decide to purchase again, we’ll definitely request Mr. Biggs to be our salesman. More

New Truck The dealership is great this is the 6th vehicle I have purchased. Everyone at the dealership is great from the General Managers, service parts are pro The dealership is great this is the 6th vehicle I have purchased. Everyone at the dealership is great from the General Managers, service parts are professional and the back up their vehicles. More

Excellent service! Billy Herbert goes above and beyond for all our service needs. I wouldn't trust anyone else to help me. I would give more than 5 stars if possible. Billy Herbert goes above and beyond for all our service needs. I wouldn't trust anyone else to help me. I would give more than 5 stars if possible. More

Awesome Service Client Centered Care This was my first time having my E350 serviced with Mercedes of Biloxi DIberville. From start to finish Greg Rowell and his service team provided exce This was my first time having my E350 serviced with Mercedes of Biloxi DIberville. From start to finish Greg Rowell and his service team provided excellent customer service. My car was properly serviced and the wait was really quick. I appreciate the Gulfport team and their willingness to get the job job Great Job service team. You have gained a customer. . Hats to Conner and Mike Rhea as well you guys were great in navigating the service process. Excellent Customer service as well. More

Never going anywhere for my vehicle purchases I have to say how easy it was to purchase a vehicle from Josh Crawford at MBofSM. I have been working with Josh for some time now. I was very specif I have to say how easy it was to purchase a vehicle from Josh Crawford at MBofSM. I have been working with Josh for some time now. I was very specific with what i wanted. You could say i was very picky and hard to please. But Josh never gave up on me and He stayed in touch till he found the exact what i wanted.. I came in and talked to him. Even though the car I wanted wasn’t there he got with Ron Weyer and they found the perfect E400 coupe for ME! Came in couple days later and when I went to pick it up I couldn’t have been more pleased. It’s worth the wait. Thank you for all your help. I do recommend Josh Crawford to all my friends and family. Great Service! More

Great Experience! We had a great experience with Mercedes Benz of South Mississippi! It all started with our sales representative, Heather. She greeted us not long afte We had a great experience with Mercedes Benz of South Mississippi! It all started with our sales representative, Heather. She greeted us not long after stepping onto the lot. She knew a lot about each vehicle on the lot. She immediately asked us what we were had in mind and right away showed us what measured up to our expectations. She knew a lot of features of the car, so that made it really easy to have all of our questions answered. She then worked very diligently with us to get us the price point our budget would allow while still getting a great quality car. She was very sweet and very patient with us. Jayson was our finance guy. He worked really hard to get us a great interest rate on our loan. Our car was also due for a service, so we took it in and got to meet Billy in service. He was very nice and personable with us as well. We know we will be taken care of every time we come in. More

Service Always a great experience. Billy Hebert went above and beyond what is expected in customer service. I would recommend Mercedes of South Mississippi to Always a great experience. Billy Hebert went above and beyond what is expected in customer service. I would recommend Mercedes of South Mississippi to everyone. More