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Mercedes-Benz of South Mississippi

D'Iberville, MS

4.8
2,806 Reviews

11619 Bobby Eleuterius Blvd

D'Iberville, MS

39540

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Showing 2,806 reviews

July 15, 2020

I wouldn't give a single star if I were given the option. The service department was atrocious. I went in for a 4 wheel alignment, only 1/3 of the front end was actually completed and none of the rear end wa More

by leeadrian75
Recommend Dealer
No
Employees Worked With
Pat from service (1 Star), Billy Herbert, Carlos Watson
July 11, 2020

My visit to the Mercedes dealership was very good. The customer service was great. My only issue was.the cost of the part and labor and I didn’t get my car wash. More

by marianrobinson98
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
Jul 16, 2020 -

Mercedes-Benz of South Mississippi responded

Dear marianrobinson98, Thank you for your review of your experience with the Ray Brandt Auto Group. We take great pride in what we do and are happy to see that our team performed to the level that we always expect. We apologize that we paused car wash service, but do due Covid19, we are trying to limit the number of people coming in contact with the inside of our customer's vehicles for their safety. We hope you understand, and thank you for being a loyal Ray Brandt customer! :) #WeMakeItEasy

July 10, 2020

Thanks for the Great Service provided to me for both of my Mercedes Benz autos. The Service representatives are cordial and knowledgeable about the business. More

by j.d.cates
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
Jul 16, 2020 -

Mercedes-Benz of South Mississippi responded

Dear "j.d.cates", Thank you for your review of your experience with the Ray Brandt Auto Group. We take great pride in what we do and are happy to see that our team performed to the level that we always expect. Please don’t forget to share your experience with your friends and family and send them over to us so they can have the same experience you did! #WeMakeItEasy

July 09, 2020

First Class Service They went above and beyond all First Class Service They went above and beyond all expectations I would highly recommend Mike and the staff to anyone who needs service on their c More

by GLJ921
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
Jul 16, 2020 -

Mercedes-Benz of South Mississippi responded

Dear GLJ921, Thank you for your review of your experience with the Ray Brandt Auto Group. We are so glad to hear that you had an excellent experience when working with Mike and our service department team! We care about our customers and strive to provide them with top-notch customer service! Thank you for choosing Ray Brandt Auto Group! Please don’t forget to share your experience with your friends and family and send them over to us so they can have the same experience you did! #WeMakeItEasy

July 09, 2020

Appointment schedule was on time and I was met shortly after I arrived with an explanation of what was to be performed on my car. Very courteous and car was completed as scheduled More

by RMBACUS
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Jul 16, 2020 -

Mercedes-Benz of South Mississippi responded

Dear RMBACUS, Thank you for your review of your experience with the Ray Brandt Auto Group. We take great pride in what we do and are happy to see that our service team performed to the level that we always expect. Please don’t forget to share your experience with your friends and family and send them over to us so they can have the same experience you did! #WeMakeItEasy

July 09, 2020

Xcellent and very efficient MB of South Mississippi is by far the best MB Dealership in the region (Louisiana, Mississippi & Alabama). The service manager (Carlos Watson) is simp More

by Dr. Samuel Odom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Birch Cherry, Billy Herbert, Mike Rhea, Carlos Watson
Jul 16, 2020 -

Mercedes-Benz of South Mississippi responded

Dear Dr. Odom, Thank you for your review of your experience with the Ray Brandt Auto Group. We are so glad to hear that you had such an excellent experience when working with our service department team! We care about our customers and strive to provide them with top-notch customer service! Thank you for choosing Ray Brandt Auto Group, and we look forward to seeing you again for any of your vehicle needs! #WeMakeItEasy

July 09, 2020

This dealership, along with salesman Stephen Furney are top notch, just like their cars. I love my new car, very satisfied. Highly recommend this dealership to anyone looking for a Mercedes-Benz. 👍🏼 More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GM , Stephen Furney
Jul 16, 2020 -

Mercedes-Benz of South Mississippi responded

Dear Kelly, Thank you for your review of your experience with the Ray Brandt Auto Group. We are glad to hear that our team provided you with such an excellent car buying experience! At Ray Brandt Auto Group, we strive to make the car buying experience as enjoyable and EASY as possible! Enjoy your new car, and thank you for choosing Ray Brandt Auto Group! #WeMakeItEasy

July 08, 2020

very slow and unresponsive. Arrived at 9:40 am for oil change. There were three people in lobby. Service writer was prompt in writing me up and took car in to be serviced. At 10: More

by DALESGR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Rhea
Aug 18, 2020 -

Mercedes-Benz of South Mississippi responded

DALESGR, I apologize for the inconvenience! I will make the Service Manager aware of the situation! Thank you for bringing this to our attention. Ray Brandt Auto Group

July 08, 2020

Service has always been good at this dealership. Staff is friendly and professional. I appreciated that everyone was wearing a mask in consideration of the p More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nunnery, Mike Rhea, Heather Fain, Carlos Watson
Jul 16, 2020 -

Mercedes-Benz of South Mississippi responded

Dear Ben, Thank you for your review of your experience with the Ray Brandt Auto Group. We are so glad to hear that you always have a good experience when working with our service department team! We care about our customers and strive to provide them with top-notch customer service while also keeping them and our employees safe and healthy! Thank you for being a loyal Ray Brandt customer! #WeMakeItEasy

July 07, 2020

Excellent service on my car always! So offensive to have taken away all the drinks and goodies due to a virus. Everything was individually wrapped and should be up to your guests whether they want them or n More

by PIGOTT.JOEL
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Jul 16, 2020 -

Mercedes-Benz of South Mississippi responded

Dear PIGOTT.JOEL, Thank you for your review, we greatly appreciate your feedback. We are glad to hear that the service that was performed on your car was excellent as always! We greatly apologize for the inconvenience of having no snacks and car wash. With the COVID19 numbers rising we are trying to do everything in our power to keep our customers and employees safe and healthy. We hope you understand, and thank you for being a loyal Ray Brandt customer! #WeMakeItEasy

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