Mercedes-Benz of South Mississippi

great service I have always been taken care of with the best service from this Mercedes dealership. Bill is a great guy and always professional and sweet. I have always been taken care of with the best service from this Mercedes dealership. Bill is a great guy and always professional and sweet. More

I received very prompt service and issues were fully addressed. Scheduling an appointment was done easily by phone for a next day appointment. I’m pleased with this service experience. addressed. Scheduling an appointment was done easily by phone for a next day appointment. I’m pleased with this service experience. More

The service depart always provides that personal touch. I’ enjoy the feeling that my service requirements are important and that I am always appreciated as a customer. I’ enjoy the feeling that my service requirements are important and that I am always appreciated as a customer. More

Excellent overall experience end to end and love my new MB E450! Look forward to years of MBs ahead. Very pleased with sales, service and customer relations teams. Fantastic collaboration. MB E450! Look forward to years of MBs ahead. Very pleased with sales, service and customer relations teams. Fantastic collaboration. More

Exceptional customer service. I was greeted by name as if I was visiting a family member home. Waiting area is always clean, very comfortable atmosphere, and amenities are top notch. I would highly recommen I was visiting a family member home. Waiting area is always clean, very comfortable atmosphere, and amenities are top notch. I would highly recommend MBOSM. More

As expected Service rep Mr Billy Herbert exceeded my expectations! He kept me informed regarding my needed repairs and reassured me everything was taken care of👌🏾Thanks again to the best ATeam on the expectations! He kept me informed regarding my needed repairs and reassured me everything was taken care of👌🏾Thanks again to the best ATeam on the Coast! More

The building is always very emaculate. Mike Rhea and Billy Herbert are always attentive to my needs and presence. Mike is informative with advising me on my vehicle's condition and resolution. All servi Billy Herbert are always attentive to my needs and presence. Mike is informative with advising me on my vehicle's condition and resolution. All services performed has resolved my problems. More

Excellent experience!Jack, Isreal, and Christopher was a Excellent experience! Jack, Isreal, and Christopher was a pleasure to deal with. They go above and beyond to assist the customers. I enjoyed my visit Excellent experience! Jack, Isreal, and Christopher was a pleasure to deal with. They go above and beyond to assist the customers. I enjoyed my visit! More

Negligent Service Department I took my car in for "B" service which includes an oil change. The oil pan drain plug was not tightened correctly resulting in oil leaking all over my I took my car in for "B" service which includes an oil change. The oil pan drain plug was not tightened correctly resulting in oil leaking all over my driveway. When I called Mike to report the problem, he told me that I shouldn't drive the car back to Mississippi (I live in New Orleans) & that he couldn't have the car towed back, so I should take it to Mercedes-Benz of New Orleans, & that they (MS) would cover the cost of the service if it was related to the oil change. The issue was directly related to the oil change in Mississippi, and, in spite of numerous phone calls and text messages, I have not been reimbursed for the service in New Orleans. I also had asked Mike to have a recall issue taken care of while my car was there, and when I took it to the New Orleans dealer for the oil leak, they asked if I would like to have them address the recall as well. Apparently, Mercedes-Benz of South Mississippi was completely negligent in addressing the recall! Thanks to Mercedes-Benz of New Orleans & Nikkolas Mena for correcting the problems that Mercedes-Benz of South Mississippi either created, or did not address.at all. More

I always feel very comfortable at the Mercedes-Benz of South Mississippi dealership. Ron is such a good manager. He always makes it a point to greet me with a smile and to ask if I need anything. Israel m South Mississippi dealership. Ron is such a good manager. He always makes it a point to greet me with a smile and to ask if I need anything. Israel made buying a car during a pandemic a very pleasant, easy experience! More