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Mercedes-Benz of South Mississippi

D'Iberville, MS

4.8
2,806 Reviews

11619 Bobby Eleuterius Blvd

D'Iberville, MS

39540

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Showing 2,806 reviews

August 25, 2020

James was amazing. He was very friendly and cooperative. He knew his job and was very patient with my indecisiveness. The whole crew was the best. More

by MARINAMAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Ron Weyer, Susan McCormick, Steven Biggs, Israel Aninion
Aug 25, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you MARINAMAX for your review of our sales department and our Team Members. We appreciate your very kind words. We are glad to hear you had an amazing experience. We hope to assist you for all of your future maintenance needs in our service department. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

August 25, 2020

MB of South Mississippi really is “the best”! Amazing costumer service in the sales and service departments. Thank you so much for always being on top of things! More

by SAMANTHANELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rhea, Chris Stuben
Aug 25, 2020 -

Mercedes-Benz of South Mississippi responded

Wow! Thanks SAMANTHANELSON! We like hearing that! We strive to offer a truly exceptional experience to all of our customers. I'm glad to hear that our sales and service departments are both delivering that experience! We thank you for choosing us and hope to assist you again when needed. Ray Brandt Auto Group #WeMakeItEasy

August 24, 2020

My experiences with Mercedes Benz of South MS always My experiences with Mercedes Benz of South MS always exceed my expectations. Mike Rhea and Billy Herbert provide excellent service. They are committ More

by Gary Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert, Mike Rhea
Aug 25, 2020 -

Mercedes-Benz of South Mississippi responded

Gary, We are thrilled to hear that your experience with us always exceeds your expectations! We are glad to hear that Mike and Billy provide you with excellent service! We appreciate your very kind words about our Team Members! We look forward to continuing to take care of you and your vehicle. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

August 24, 2020

Mike always does a fantastic job in not only maintaining the service of our vehicle yet making our visit pleasant. Thanks Mike for making sure that I had a loaner car to be able to take my husband to chemo! More

by RREGINAFAY27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
Aug 25, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you RREGINAFAY27 for your wonderful review of our service department, specifically, our Team Member Mike! We are happy to hear that he was able to take care of you and your vehicle's needs! Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

August 24, 2020

Billy is excellent at ensuring that the customer is informed, the issue is performed to the customers satisfaction and/or the service is done right in a timely manner! More

by DEBORAH.S.NORTON
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Aug 25, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you DEBORAH.S.NORTON for your review of our service department. We are glad to hear that Billy take's such good care of your and your vehicle. We look forward to continuing to care for you and the maintenance of your vehicle. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

August 21, 2020

I have purchased four Mercedes, all from Chris Stuben when he was at Mercedes of New Orleans. When i purchase my fifth, i will follow Chris to MB of South MS. He is honest, fair, responsive and is just a More

by Marc Mouton
Recommend Dealer
Yes
Employees Worked With
Chris Stuben
Aug 21, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you Marc for your wonderful review of our Team Member, Chris! We appreciate your very kind words and look forward to assisting you with all of your vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

August 21, 2020

My experiences with Mercedes Benz of South MS always exceed my expectations. Mike Rhea and Billy Herbert provide excellent service. They are committed to integrity and go the extra distance for the c More

by Gary Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert, Mike Rhea
Aug 25, 2020 -

Mercedes-Benz of South Mississippi responded

Gary, We are thrilled to hear that your experience with us always exceeds your expectations! We are glad to hear that Mike and Billy provide you with excellent service! We appreciate your very kind words about our Team Members! We look forward to continuing to take care of you and your vehicle. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

August 20, 2020

I just spent almost $2,000 getting annual service on both of my Mercedes vehicles. I was shocked that neither vehicle was washed. It seems the dealer is using COVID to cut staff and save salaries. Prior to More

by Philip LeBlanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Aug 20, 2020 -

Mercedes-Benz of South Mississippi responded

Philip, We are sorry that your vehicles were not washed prior to getting them back to you. Because of the current pandemic, we have tried our best to limit the number of people in and out of vehicles and car washes have been suspended to help limit that. But, we hear you – we don’t want dirty cars either – so next time you are in the area, please give us a call and we will get you cleaned up and back on the road. Ray Brandt Auto Group

August 20, 2020

Service writer,Billy Hebert was most helpful! Waiting area was clean. Service was completed in a timely manner; however problem still persist! Fuel door will not pop open correctly! More

by reidhopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Aug 21, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you, reidhopper, for your kind words about our Team Members and our facility. I will send your concern to the Service Manager and someone will be contacting you shortly. Ray Brandt Auto Group

August 19, 2020

Billy is my “go to guy”. I don’t go in often.but he always remembers my name. He is prompt, knowledgeable, and courteous. Great employee. Give him a raise! More

by CHAROSE1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Aug 19, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you CHAROSE1961 for your review of your Service Visit. We are happy to hear that Billy takes great care of you and your vehicle! We appreciate your kind words! We look forward to your next visit. Ray Brandt Auto Group #WeMakeItEasy

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