Mercedes-Benz of South Mississippi

Great service. Knowledgeable service advisor. Very customer/owner friendly environment. As always,Billy Hebert, my point of contact service advocate, made my service experience flow smoothly. customer/owner friendly environment. As always,Billy Hebert, my point of contact service advocate, made my service experience flow smoothly. More

Great service by my service person Billy. I am hopeful they will start the car wash service again (even an exterior wash would be a good start). But, Billy went above and beyond to take care of my issues. they will start the car wash service again (even an exterior wash would be a good start). But, Billy went above and beyond to take care of my issues. More

Billy, the service rep, is as courteous and helpful as anyone could possibly be! That’s why we keep coming back to this Mercedes dealership. anyone could possibly be! That’s why we keep coming back to this Mercedes dealership. More

Wonderful customer service by Mr. Israel & Ms. Susan! Israel was very helpful which made for a pleasant experience! Thank you, everything was very much appreciated. Israel was very helpful which made for a pleasant experience! Thank you, everything was very much appreciated. More

I appreciate many things about the service department and Billy Herbert in particular. Mr. Herbert returns my calls promptly, remembers my name on sight and is always courteous. There are no surprises. I c Billy Herbert in particular. Mr. Herbert returns my calls promptly, remembers my name on sight and is always courteous. There are no surprises. I can make an appointment to have my car serviced and that appointment is always kept. Mr. Herbert tells me what the service costs and how long it will take. The waiting room is clean and large enough to accommodate social distancing between customers. The service is explained before and after the work is completed. Mr, Herbert provides me with information about my car and service that I should anticipate. More

Timely and excellent service. All personnel were helpful and courteous. The lounge was clean and the atmosphere friendly. Very professional and knowledgeable in explaining the service provided. and courteous. The lounge was clean and the atmosphere friendly. Very professional and knowledgeable in explaining the service provided. More

Excellent buying experience. Ask for Stephen Furney, he is certainly trying to earn your business. Overall great experience. Great location and excellent maintenance plans. Thank you for assisting me in p is certainly trying to earn your business. Overall great experience. Great location and excellent maintenance plans. Thank you for assisting me in purchasing my dream car.8 More

We had several issues with the original car we purchased from Stephen Furney. The issues have been brought to the attention of the general manager Mr. Chris Stuben. At this time, Chris is feverishly worki from Stephen Furney. The issues have been brought to the attention of the general manager Mr. Chris Stuben. At this time, Chris is feverishly working to correct all of our concerns including getting my wife into another vehicle. Will update review once process is 100% complete. But as of now, everyone involved has been very understanding. Update the dealer review 8/31/2020 - 4:09pm... I wanted to say "THANK YOU" to Stephen, Chris, Susan,and anyone else who work so hard to correct this unfortunate situation. You all truly know the meaning of excellent customer service. We will definitely be a return customer when the time arises. Thank you again for literally going the extra mile. Maybe next time Ms. Susan can tag along and we can meet at Lambert's for lunch. More

Excellent service by Billy Hebert. Though my roof leak problem wasn’t completely solved, he assured me he will solve the problem during a follow-up visit. problem wasn’t completely solved, he assured me he will solve the problem during a follow-up visit. More

Great Experience The Hospitality and the interest they Great Experience The Hospitality and the interest they shower there customers is Top Rated. The experience with my sales person was definitely a 10 Great Experience The Hospitality and the interest they shower there customers is Top Rated. The experience with my sales person was definitely a 10 for sales. I drove from Louisiana to Mississippi to purchase my vehicle. 100 percent worth the drive. More