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Mercedes-Benz of South Mississippi

D'Iberville, MS

4.8
2,806 Reviews

11619 Bobby Eleuterius Blvd

D'Iberville, MS

39540

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Showing 2,806 reviews

September 15, 2020

Wonderful experience. We were treated so well. We were stranded on the side of the road in the middle of a return trip home. I am not in good health, so this was a very stressful situation. Billy helped More

by ncrussell1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert, Mike Rhea, Heather Fain, Carlos Watson
Sep 16, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your experience, ncrussell1! We are glad we were able to assist you during a stressful situation. We appreciate your very kind words and hope to see you again soon. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 15, 2020

Came in for non-working rear speakers. Repair was handled quickly including an unrelated recall. No problem was found although system was working again after review of all connections. There was no More

by JEVANLEER45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Daughtry
Sep 16, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you JEVANLEER45 for your review of your service visit. We are glad to hear your concern was addressed as well as an outstanding recall. We hope to assist you again when service is needed. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 15, 2020

I was very pleased with the service provided during my visit. The wait time for our visit was reasonable and the waiting area was comfortable. More

by STEVEPOLK87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rhea, Carlos Watson
Sep 16, 2020 -

Mercedes-Benz of South Mississippi responded

We appreciate your review of your service visit, STEVEPOLK87! We are happy to hear that everything was at or above your expectations. We hope to assist you with all of your vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 14, 2020

Lots of experienced people who know what they are doing. I think they are trustworthy and I have used them for years. This particular vehicle is 9 years old and they are the only service people I have used More

by ERDOCTORBRUCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Sep 14, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for this wonderful review, ERDOCTORBRUCE! We appreciate your very kind words about our Team Members. We thank you for your loyalty and look forward to assisting you with all of your vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 14, 2020

Great customer service! My service person kept in touch all the time. He was very knowledgeable. Very pleased with the overhaul service. Thank you very much! More

by dadegambada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Sep 15, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you dadegambada for sharing your experience with our service department. We appreciate the kind words. We hope to assist you with all of your vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 13, 2020

Great service and customer care and was very professional and knowledgeable and showed great time management and gave me a quality vehicle for my birthday More

by glenchapman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James and Susan, Israel Aninion
Sep 14, 2020 -

Mercedes-Benz of South Mississippi responded

Happy Birthday glenchapman! We appreciate your kind words about our Team Members. We thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 12, 2020

We have been trading here for years. Always friendly and knowledgeable staff. Our scheduled services have always been great . We will continue to trade here . More

by ronbonwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Bowell, Susan McCormick, Steven Biggs, Mike Rhea
Sep 14, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you ronbonwilliams for your review and your loyalty. We appreciate your kind words about our Team Members. We look forward to assisting you will all of your vehicle needs. Thank you for choosing us. Ray Brandt Auto Group #WeMakeItEasy

September 12, 2020

All questions answered and were interested in working with us to get the right price for the right vehicle. Best dealership overall. Have been looking for a vehicle for a while now and they exactly what More

by Joseph.Anderson108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan McCormick, Stephen Furney
Sep 14, 2020 -

Mercedes-Benz of South Mississippi responded

Joseph.Anderson108, We do appreciate your review and your very kind words. We are thrilled to hear we were able to offer you exactly what you wanted. We hope to assist you in all of your vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 11, 2020

I brought my vehicle in for a service call, and as has been my experience, I was immediately attended to by the service department representative, specifically, Billy Herbert. I have always received very More

by GAUTJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Sep 11, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you Paul Jones for your review of our service department! We appreciate your very kind words about our Team Members. We are glad to hear that Billy takes care of you and your vehicle. We hope to continue to be your go to for the service needs of your vehicle. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 11, 2020

The purpose of the visit was to have the 4 matic emblem put on the car. We had pre-ordered and pre-paid. There was a little glitch when someone asked us for the receipt and we looked and looked. Finally so More

by jazzzbaby1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Sep 11, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you jazzzbaby1 for your honest review. We apologize that this visit wasn't as seamless as usual. I am glad to hear the the "glitch" didn't ruin your whole visit. We hope to assist you with your vehicle needs in the future. Ray Brandt Auto Group

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