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Mercedes-Benz of South Mississippi

D'Iberville, MS

4.8
2,806 Reviews

11619 Bobby Eleuterius Blvd

D'Iberville, MS

39540

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Showing 2,806 reviews

September 21, 2020

I can not rate this service team high enough. We were in limp mode on the interstate when we called. We got to the dealership at 4:30 on a Friday afternoon and they had the car fixed the next morning at 8: More

by 01230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert, Mike Rhea
Sep 21, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you 01230 for your wonderful review of your service experience. We are thrilled to hear that our Team came through in a big way for you. We thank you for choosing us for your vehicle needs. Ray Brandt Auto Group #WeMakeItEasy

September 21, 2020

Service was prompt and at the price promised. Billy handheld everything from beginning to end. Ours is not a “new “ model,indeed it’s 10 years old. We call it well seasoned. Regardless we are given e More

by ACREEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Sep 21, 2020 -

Mercedes-Benz of South Mississippi responded

We appreciate you sharing your service experience with us, ACREEL. We love that you have a "seasoned" and well loved vehicle! We are glad to hear that our Team is still taking care of you and your vehicle, no matter the age! We appreciate your recommendation, as that is the largest compliment we can receive. We are glad that Billy takes care of you and that he is trusted by you. Thank you for choosing and trusting us! Ray Brandt Auto Group #WeMakeItEasy

September 21, 2020

Billy is the best service department employee you have. It is always a pleasure to work with him. He really makes my wife and I feel welcome and taken care of. More

by Shunjohns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert, Heather Fain
Sep 22, 2020 -

Mercedes-Benz of South Mississippi responded

We are thrilled to hear that Billy takes such great care of you, your wife, and your vehicle. Thank you Shunjohns for sharing your service experience with us. We hope to assist you with all of your vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 19, 2020

Mike Rhea always takes great care of me. I get fast and friendly service!! I was able to make an appt for the same day I called! More

by AGOODMANBSN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
Sep 21, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you AGOODMANSBSN for your review of your service visit. We are thrilled to hear that Mike takes great care of you and your vehicle. We look forward to assisting you on your next visit. Thank you for trusting us. Ray Brandt Auto Group #WeMakeItEasy

September 18, 2020

Billy Herbert is always very accommodating when it’s time for our Mercedes to be serviced. Service employees take time and effort to keep our car running smoothly. More

by KATHRYN.RICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Sep 18, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you Kathryn for sharing your service experience. We appreciate your kind words about our Team Members. We look forward to assisting you again when needed. Thank you for choosing us. Ray Brandt Auto Group #WeMakeItEasy

September 17, 2020

I continue to own a Mercedes for one reason - phenomenal customer service from your #1 service rep, Billy Hebert, at d'Iberville, MS dealership. The costs of repairs are outrageously expensive and much too More

by DOCPONDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Sep 17, 2020 -

Mercedes-Benz of South Mississippi responded

We appreciate your loyalty DOCPONDER! We are thrilled to hear that Billy takes such great care of your and your vehicle. We hope to continue to assist you with all of your vehicle needs. Thank you for trusting us! Ray Brandt Auto Group #WeMakeItEasy

September 17, 2020

They had me in and out in a acceptable amount of time. The staff was very friendly and explained the issues and options on servicing my vehicle. More

by Hmorgan61612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peyton Eiler, Mike Rhea
Sep 17, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you Hmorgan61612 for your service review. We appreciate your kind words about our Team Members. We hope to assist you again when needed. Thank you for choosing us. Ray Brandt Auto Group #WeMakeItEasy

September 17, 2020

Very professional dealership. Took my car right into service area upon my arrival, which is particularly important during time of COVid 19. Hats off to Billy Herbert in service dept. He does an excepti More

by JOHN MCINNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Sep 18, 2020 -

Mercedes-Benz of South Mississippi responded

John, Thank you for your review of your service experience. We appreciate your kind words. We are glad to hear that Billy takes great care of you. We look forward to assisting you again in the future. Thank you for choosing us. Ray Brandt Auto Group #WeMakeItEasy

September 16, 2020

Always a pleasure buying cars from Chris Stuben. Steven Biggs is a knowledgeable and professional sales person. Wonderful experience !! Delivered car to my home in New Orleans. More

by shoppingismysport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan McCormick, Steven Biggs, Chris Stuben
Sep 16, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for your review, shoppingismysport. We appreciate the kind words about Chris and Steven. We hope to assist you with all of your vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 15, 2020

Everything went smooth:) we are very happy with the car & the sales person we had:) Payton Eiler:) he was super nice & helpful:) we have a two year old that was a handful & he was so friendly to her & my old More

by elaina.waterman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Bowell, Peyton Eiler
Sep 16, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you Elaina for your review of our Sales Department and our Team Member, Peyton. We are thrilled to hear that you had a great experience with us. Thank you for choosing us for your vehicle needs. We hope to assist you again in the future. Ray Brandt Auto Group #WeMakeItEasy

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