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Mercedes-Benz of South Mississippi

D'Iberville, MS

4.8
2,806 Reviews

11619 Bobby Eleuterius Blvd

D'Iberville, MS

39540

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Showing 2,806 reviews

September 28, 2020

Billy Herbert is why we keep coming back to MB of south Mississippi. His customer service is the best in ANY business that I’ve had to deal with. The world would be a better place if there were more people More

by CHRISSYBANNISTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Sep 29, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you CHRISSYBANNISTER for your review of our service department. We are thrilled to hear that Billy takes great care of you and your vehicle. Thank you for the kind words. We will see you on your next maintenance visit. Ray Brandt Auto Group #WeMakeItEasy

September 28, 2020

Staff member was waiting outside for me as I arrived for appointment. Jack was ready for me right when I was through putting information in computer. It took thirty minutes less than estimated to inspect it More

by BEVLPZ555
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Stuben
Sep 29, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your service experience BEVLPZ555. We are thrilled to hear that Jack offered you an exceptional service experience. We hope to assist you with all of your vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 28, 2020

Very courteous, quick, polite and efficient, both the service representative and the work. The service representative knew exactly how to answer my questions to my satisfaction More

by Lindavnb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Sep 29, 2020 -

Mercedes-Benz of South Mississippi responded

We appreciate your service review Lindavnb. Thank you for your kind words about out Team Members. We are glad to hear that all of your questions were answered. Thank you for trusting us for your service needs. Ray Brandt Auto Group #WeMakeItEasy

September 28, 2020

The service was good no complaints. The work was done in a timely manner. I will definitely bring the car back for service in the future. More

by cedricklee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert, Mike Rhea
Sep 29, 2020 -

Mercedes-Benz of South Mississippi responded

cedricklee, Thank you for your review of your service visit. We are glad to hear that your visit was up to your standards. We hope to assist you with all of your vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 28, 2020

The dealership is very accessible and I would recommend it to someone else, that is looking for service on their vehicle. The person who cleans my car did a great job also More

by LEVORN07
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Sep 29, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you LEVORN07 for your review. Thank you for the recommendation. That is the largest compliment we could receive. We hope to assist you with all of your vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 28, 2020

This is the worst dealership I have ever purchased a high end car from. Avoid them at all costs! They act like a Nissan dealership. I get much better service from my Hyundai dealership. More

by Norm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Weyer, Susan McCormick, Israel Aninion, Chris Stuben
Oct 09, 2020 -

Mercedes-Benz of South Mississippi responded

We tried to reach out to you so we could address your concern. We have not received any information as of yet. We do hope to assist you again and are still willing to address your concern. Thank you. Ray Brandt Auto Group

Oct 09, 2020 -

Norm responded

I have spoken to at least two people from the dealership. They agree the issues should have been addressed

September 28, 2020

Love Mike Rhea & The Service Provided At Mercedes Benz South Mississippi! I Will Tell All My Family & Friends About My Experiences That I’ve Received! More

by CASSANDRA6290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
Sep 29, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you CASSANDRA6290 for your review of our service department. We are thrilled to hear that Mike takes great care of you and your vehicle. We would love to assist your family and friends. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 26, 2020

Great service and super easy pickup/drop off and communication. Billy is terrific! The dealership is terrific and I love my car! Thanks MB os S MS! More

by MORE9028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert, Heather Fain
Sep 28, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you MORE9028 for your review of your service visit. We appreciate your kind words and look forward to assisting you on your next visit. Ray Brandt Auto Group #WeMakeItEasy

September 26, 2020

Was great service this time on my new GLC, I requested no car wash, they weren’t washing them anyway due to coronavirus, but have had bad service before, with my last car, the service I dislike the most is d More

by LITTLEJANE82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Biggs, Mike Rhea
September 25, 2020

Billy Herbert has assisted me with service and replacement parts for my vehicle several times. He’s always been responsive, professional and friendly. I would highly recommend Mercedes-Benz of Sou More

by Angela M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Sep 25, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you so much Angela for your review and your recommendation. That is the largest compliment we can receive. We hope to continue to assist you with all of your vehicle needs. Thank you for trusting us! Ray Brandt Auto Group #WeMakeItEasy

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