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Mercedes-Benz of South Mississippi

D'Iberville, MS

4.8
2,800 Reviews

11619 Bobby Eleuterius Blvd

D'Iberville, MS

39540

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Showing 2,800 reviews

November 23, 2020

Friendly, competent, sincere, thorough, timely, honest, trustworthy, punctual, responsive, dedicated , quality workmanship, well run operation, all staff members have been a pleasure to deal with, More

by wmwhall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert, Heather Fain
Nov 23, 2020 -

Mercedes-Benz of South Mississippi responded

Wow! What an amazing list of adjectives describing out Team and Dealership! We sincerely thank you for sharing your thoughts with us! We hope to assist you with all of your vehicle's needs. Thank you for choosing Mercedes-Benz of South Mississippi. Ray Brandt Auto Group #WeMakeItEasy

November 22, 2020

Excellent service, courteous employees very pleased with service I drive 100 miles for their service department always helpful and friendly. Will continue to use mbsm More

by ASPITALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan McCormick, Ashley Kendrick, Taylor Glass, Billy Herbert, Mike Rhea
Nov 23, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for your review. We appreciate the fact that you drive 100 miles to see us for service. That speaks volumes about our Team. We will see you on your next visit. Thank you for choosing Mercedes-Benz of South Mississippi. Ray Brandt Auto Group #WeMakeItEasy

November 20, 2020

This was my second visit at the dealership and both time that a very friendly, courtesy visit. I was amaze with the courtesy Carwash I received. Mike went out his way to show me how to operate my navigatio More

by lefloretonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
Nov 23, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your service experience with us. We are happy to hear that our Team took great care of you and your vehicle. We hope to continue to be your choice for service for your vehicle. Thank you for choosing Mercedes-Benz of South Mississippi. Ray Brandt Auto Group #WeMakeItEasy

November 19, 2020

I took my car to fix the recall, which had 4 lyces of my board turned on, they made the recall but when I took it out of the country it had another failure that was not accelerated and I returned it to Jack More

by desiree.acosta17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Daughtry
Nov 19, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing with us. We are thrilled to hear that you are "very happy" with your experience. We hope to assist you with all of your vehicle needs. Thank you for choosing Mercedes-Benz of South Mississippi. Ray Brandt Auto Group #WeMakeItEasy

November 19, 2020

I did not have a good experience the first time I was here and had an appointment in Mobile, but someone referred me to give Billy a try before I go somewhere else, and I’m glad I did! This experience w More

by ericapharper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Nov 20, 2020 -

Mercedes-Benz of South Mississippi responded

We are glad to hear you gave us a second chance and we are thrilled that this experience was "so much better"! We are glad to hear that Billy took great care of you. We hope to assist you with all of your vehicle needs. Ray Brandt Auto Group

November 19, 2020

I sat there almost 2 hours and the guy that was supposed to be working with me didn’t show up until 20 minutes before I left. Although he was friendly in the end, I was unnoticed the entire time before he c More

by ANEARAH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jack D.
Dec 08, 2020 -

Mercedes-Benz of South Mississippi responded

We have reached out to you privately, but have received no response. We would still like to address your concern. Thank you. Ray Brandt Auto Group

November 19, 2020

The dealership has very courteous and helpful staff. I’ve never had a bad experience and have always been satisfied with the service I have received. More

by NSHEPP2
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
Nov 20, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for your review. We appreciate your kind words. We hope to continue to assist you with all of your vehicle needs. Thank you for choosing Mercedes-Benz of South Mississippi. Ray Brandt Auto Group #WeMakeItEasy

November 18, 2020

Mike is always very helpful when my E-class needs servicing or has a maintenance issue. He had a driver drop me off at work and he made sure my car was detailed More

by MART0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
Nov 18, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your service experience with us. We are glad to hear that Mike offers you an exceptional experience each time. We thank you for choosing Mercedes-Benz of South Mississippi for your service needs. Ray Brandt Auto Group #WeMakeItEasy

November 18, 2020

What we Experienced was 1st sales and service. Mr. Biggs Is a walking blue print for success when it came to getting the job done. Great job all around to all . More

by BOBBY.SMITH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan McCormick, Steven Biggs
Nov 18, 2020 -

Mercedes-Benz of South Mississippi responded

Wow! Thank you Bobby for this great review. We are thrilled to hear that our Team provided you with a first rate experience. Thank you for choosing Mercedes-Benz of South Mississippi. Ray Brandt Auto Group #WeMakeItEasy

November 18, 2020

Awesome customer service. The guys who delivered my car was very nice and professional. I really appreciate the pick up and delivery service especially since I live out of town. Please continue that servi More

by Herman Steele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The car delivery drivers, Mike Rhea
Nov 18, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your experience with us! We are glad to hear that our Team took great care of you and your vehicle. Thank you for choosing Mercedes-Benz of South Mississippi. We look forward to assisting you with all of your vehicle needs. Ray Brandt Auto Group #WeMakeItEasy

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