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Mercedes-Benz of South Mississippi

D'Iberville, MS

4.8
2,805 Reviews

11619 Bobby Eleuterius Blvd

D'Iberville, MS

39540

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Showing 2,805 reviews

May 17, 2021

Had A service done in reasonable time. Informed about additional service to be done at 10000 miles but not urgent.Mr. Jack was very kind. More

by TRENA.ATTIPOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack
May 17, 2021 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your service experience with us. We are glad to hear that Jack was able to take great care of you and your vehicle during your visit!

May 17, 2021

Great sales staff! Mr Steven Biggs was patient, courteous, and very knowledgeable of the Mercedes brand. Overall service was a pleasurable experience from the start. More

by Blessed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Biggs, Mike Rhea, Carlos Watson
May 17, 2021 -

Mercedes-Benz of South Mississippi responded

Congratulations! We are glad to hear that our team was able to make your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Mercedes-Benz of South Mississippi!

May 17, 2021

Bad services they don’t pay attention to costumer. They ignores you and play with costumer time. Don’t wasted your time and money go to somebody else. More

by B Luna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Rhea
May 31, 2021 -

Mercedes-Benz of South Mississippi responded

Our Service Manager, Carlos Watson, has attempted to contact you several times. He would like to speak to you about your concerns. Thank you. Ray Brandt Auto Group

May 17, 2021

Just bought my second car from MBSM. The people make one feel at home. Everyone is friendly and knowledgeable about all aspects of buying or trading. I will definitely buy or trade my next car here. More

by CAPTJJLORELLI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Weyer, Stephen Furney
May 18, 2021 -

Mercedes-Benz of South Mississippi responded

Congratulations! We are so glad to hear that our team was able to make your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Mercedes-Benz of South Mississippi!

May 16, 2021

The service department team at Mercedes Benz of South Mississippi provided excellent customer service and are always professional and friendly. The waiting area provided enough room for social distanci More

by DBURC21C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert, Mike Rhea, Heather Fain
May 15, 2021

Service is excellent but I did have a few issues during my last exchange with the dealership. Requested GPS update that was not completed. No inside cleaning of the vehicle. More

by MATTOXRW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rhea, Carlos Watson
May 14, 2021

I was given excellent service throughout my interaction with the staff. The service department was able to schedule me quickly and I had my vehicle back with the promised time. More

by OIsik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
May 14, 2021 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team!

May 14, 2021

Mike Rhea has been my go to the last two service trips. Very helpful and professional! He always makes sound suggestions and finds solutions. Great resource! More

by GREG.GARRAWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
May 14, 2021 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your service experience with us. We are glad to hear that Mike is able to take great care of you and your vehicle during your visits!

May 14, 2021

James has a very good knowledge about cars and moreover he gave me all the information after my Mercedes Benz e53 Frm that location and I really enjoy Driving this car More

by SUDHAKAR.SALIAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh from finance , Susan McCormick, James Armstrong
May 14, 2021 -

Mercedes-Benz of South Mississippi responded

Congratulations! We are so glad to hear that James was able to make your sales experience a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Mercedes-Benz of South Mississippi!

May 14, 2021

Service was good, but the price is way overpriced. Will not use you again for this! Service took about an hour and the cost for labor was $446.00. That is outrageous for an entry level technical person! More

by HPMENSWEAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
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