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Mercedes-Benz of South Mississippi

D'Iberville, MS

4.8
2,805 Reviews

11619 Bobby Eleuterius Blvd

D'Iberville, MS

39540

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Showing 2,805 reviews

July 23, 2021

As of right now, I am very unhappy with my purchase. I have had my car a week and it’s making terrible noises. My salesman was wonderful. However, I do not think I should have to deal with this with a bra More

by EMCATES84
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Susan McCormick, Stephen Furney
Jul 23, 2021 -

Mercedes-Benz of South Mississippi responded

Thank you for your review, EMCATES84. Our Service Manager has reached out to you regarding your concerns. Ray Brandt Auto Group

July 23, 2021

We took our vehicle in for a new battery. Jack was very attentive & explained the whole process. Which definitely put us at ease. Satisfied customer & repairs done in a timely fashion. More

by estluna_25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Daughtry
Sep 10, 2021 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your service experience with us. We are glad to hear that Jack was able to take great care of you and your vehicle during your visit!

July 22, 2021

I’ve always had good service from Mercedes Benz of Mississippi. I hope that all the personal changes don’t come with too many great ideas. Mike in service does a great job always gives me a complete d More

by flyndvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
Jul 22, 2021 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit!

Jul 22, 2021 -

flyndvr responded

I am sure that you will be seeing me in the future. All that electric stuff is bond to have grembles that need attention

July 22, 2021

Pleasant staff and a good outcome with the service and diagnosis of my car’s issue. It was also easy to get an appointment quickly. More

by KSULL2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Daughtry
Jul 22, 2021 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your service experience with us. We are glad our team was able to take great care of you and your vehicle during your visit!

July 22, 2021

They destroyed the computer in the car by working without unplugging it from the voltage from the fan. They should have worked starting from the computer, but they worked backwards and destroyed the computer More

by Rdavis2035
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Watson, Jack Daughtry
Aug 18, 2021 -

Mercedes-Benz of South Mississippi responded

Thank you, Rdavis2035, for sharing your experience with us. We appreciate your feedback, and we apologize for any inconvenience. Ray Brandt Auto Group

July 22, 2021

Service is tha best in tha business, very customer friendly and professional. I would recommend to anyone who owns a Mercedes for the best care. Loving my S550 More

by MTMTACRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Dent, Mike Rhea
Jul 23, 2021 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team!

July 22, 2021

Professional, pleasant and made the process easy to maneuver through. Booking the appointment for my annual was simple. All involved made for an overall pleasant experience. More

by LUCILLEEBRANDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember ther service representative , Ashley Nunnery, Heather Fain, Chris Stuben
Jul 23, 2021 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit!

July 21, 2021

I travel to Biloxi Mississippi several times a year from Lynchburg Virginia your dealership has always serviced my vehicle in a timely manner with great customer service More

by castro4074
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Daughtry
Jul 21, 2021 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your service experience with us. We are glad to hear our team is able to take great care of you and your vehicle during your visit!

Jul 21, 2021 -

castro4074 responded

Joe40744074@gmail.com

July 21, 2021

Good service thanks for the help very nice staff and friendly environment 👍will recommend this service department to all the mercerdez owners I know. Thanks Again More

by terrye
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Dent
Jul 22, 2021 -

Mercedes-Benz of South Mississippi responded

Thank you for sharing your service experience with us. We are glad to hear that Greg was able to take great care of you and your vehicle during your visit!

July 21, 2021

The dealership is GREAT to do business with!! Very friendly staff and they make the deal very easy. Dealt with Steven Biggs and Josh Copes! More

by RICHY AMMARI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Copes , Steven Biggs, Chris Stuben
Jul 21, 2021 -

Mercedes-Benz of South Mississippi responded

Congratulations! We are so glad to hear that Steven and Josh were able to make your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Mercedes-Benz of South Mississippi!

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