Mercedes-Benz of South Mississippi

This is the second time I have had a service call for which one item was a recall replacement for defective air bags. And I still need a replacement. Not good. What work has been done seems to have been which one item was a recall replacement for defective air bags. And I still need a replacement. Not good. What work has been done seems to have been done correctly. More

The personnel at Mercedes-Benz of South Mississippi have tried hard to give me good service and to let me know that I'm an appreciated customer. tried hard to give me good service and to let me know that I'm an appreciated customer. More

Terrific job with Israel turning me on to Alexandra. She did an excellent job answering questions I needed help on. Carlos was helpful but when I arrived, to check my vehicle and saw that the engine light did an excellent job answering questions I needed help on. Carlos was helpful but when I arrived, to check my vehicle and saw that the engine light was on and the sensor dirty, but did no communication with him after waiting in lobby almost three hours. I did see Jack communicating with ALL of his customers letting them know what was going on. I asked for Carlos, but we couldn't locate him to see what was going on. My appointment was at 10:00 a.m. The overall service was good as always but needed more communications. More

Had car serviced and dealer never call to informed me about the abs last light being on. Surprised after paying 1,300 upon arrival to pick up car. about the abs last light being on. Surprised after paying 1,300 upon arrival to pick up car. More

They have excellent service & very accommodating. Jack is the best. He make sure that I’m well taking care of every service visit. Heather is also great at getting me setup for a loaner while my car is being the best. He make sure that I’m well taking care of every service visit. Heather is also great at getting me setup for a loaner while my car is being service. More

Was told when the car was dropped off we would be second in line and get a call. No one called and we were not serviced until the end of the day. Car was not detailed and in fact started making noise and AC in line and get a call. No one called and we were not serviced until the end of the day. Car was not detailed and in fact started making noise and AC went out after servicing. More

I was sad that my car was not cleaned after receiving routine maintenance. It was not cleaned on the inside or washed. I was appreciative of the loner car that Mike was able to arrange for me. routine maintenance. It was not cleaned on the inside or washed. I was appreciative of the loner car that Mike was able to arrange for me. More

The south Mississippi location was Very nice and accommodating. They Took care of my car at the last minute and got it back to me really fast. I’m so thankful for Jack and his team for taking care o accommodating. They Took care of my car at the last minute and got it back to me really fast. I’m so thankful for Jack and his team for taking care of me so I can finish enjoying my vacation. I am a very Proud customer More

Very knowledgeable and courteous staff. They go out of their way to make customers feel comfortable and appreciated. The service department waiting room is very comfortable. their way to make customers feel comfortable and appreciated. The service department waiting room is very comfortable. More

Love my service guy! Super personable and sweet. I appreciate the efficiently and quick turnaround of service. I have nothing else to say, and I’m trying to hit my word count. appreciate the efficiently and quick turnaround of service. I have nothing else to say, and I’m trying to hit my word count. More