Mercedes-Benz of South Mississippi

I wasn't told that some of the staff would be leaving at 4:00. 9n the websight it says 6:00 closing on Saturday. I didn't get to speak to Greg about my car. The receptionist had already closed out the books 4:00. 9n the websight it says 6:00 closing on Saturday. I didn't get to speak to Greg about my car. The receptionist had already closed out the books at 4:00. I was told that I would get a call back today to give me a quote for new brakes. It is now 6:40PM., and no call. I will not be returning, and will put on Facebook to never take your car to this place, as the customer service is awful! More

Great service from the staff however the coffee station needs better creamer for customers with a longer wait. needs better creamer for customers with a longer wait. More

I was not expecting to get the work done on my car as fast as they completed it. They took care of a recall notice service breaks and the check engine light it 2 days. I’m amazed. I will be using them ag fast as they completed it. They took care of a recall notice service breaks and the check engine light it 2 days. I’m amazed. I will be using them again whenever I’m down south. I was only in Mississippi because I was visiting with family up in Hattiesburg and I got gas at one the stations there and my car started acting sluggish so I drove to the dealership without having an appointment and they took care of me. Excellent Service More

James Newkirk and staff were friendly and made buying a new car easy for us. new car easy for us. More

Good service and good people. They always do what is needed, and let you know about any potential problems. needed, and let you know about any potential problems. More

Mr. Mike was very helpful and polite. I’m very pleased with my service and will come back again. with my service and will come back again. More

It's the best 👌 in the world 🌎 I will recommend to all my friends and family . my friends and family . More

My car was brought in due to the daytime running lights on left & right not working properly. I replaced the left one in 2018 because it was broken by something in the road. When I received it back. I noti on left & right not working properly. I replaced the left one in 2018 because it was broken by something in the road. When I received it back. I noticed you could push the left one in and when you let go it’ll pop back out. So I called my service rep which was Billy at the time. I explained to him what was happening. He asked if the light works I said yes. He said it’s fine we put a new LED light in there so you’re fine, not to worry. So I didn’t until here recently the messages started popping up on my dash to check left and right daytime running light and they would also work sometimes and sometimes it wouldn’t. I took it to my local repair shop to see if it was the bulbs. The tech there looked at the lights and showed me the left light going in & out and said it shouldn’t be like that and showed me the condensation on the inside of the light. He stated he bet moisture is getting in there. I called MB told my service rep Greg what was going on and it was not put in correctly when it was replaced in 2018. Y’all came got my car. I was told that the part that holds the light in was broken the reason you could push the light in and that they only replaced the bezel in 2018 not the light and I know the light was replaced because the light was broken. So I don’t know what happen with that but I paid $633.17 to replace both lights and Greg told me the lights was fixed that I will just need to hit ok twice when the light message pops up on the dash but the lights are working. I asked why the messages is still popping up. He stated they couldn’t get a code as to why but if they continue to replace stuff it could get expensive. I got my car back and every time I start my car the light message pops up for both lights. I remember I had replaced some controls earlier this year. So I called MB and spoke to Carlos told him what was going on. He stated he would get with the service guys and see what they say and he would call me back. I never received that call back. I messaged Greg Monday and told him the lights are still not working. He called apologized and asked if I had the lights enabled, I said yes. He stated he would give my info to the girls so they could call me and schedule a time to get my car back in. Today is Wednesday, I haven’t received that call as of yet! Now that the lights are doing the same as before makes me think it wasn’t even the lights I paid to be replaced! I also asked them to check the tires while it was there, because I recently brought two new back tires from y’all they keeps losing pressure. I was told all the tires are fine and they put some more air in there but when I got it back the pressure was still low. More

This took over 8 weeks to get serviced and then they lost my spare key and still hasn’t replaced it. They don’t lift the floor mats when they vacuum nor clean the windows. my spare key and still hasn’t replaced it. They don’t lift the floor mats when they vacuum nor clean the windows. More