Mercedes-Benz of South Mississippi

My experience was horrible. I came in at 8:30 for my appointment to have scratches removed from three of my tire rims. The work was not finished until after 12:00 pm. I was informed that the work shou appointment to have scratches removed from three of my tire rims. The work was not finished until after 12:00 pm. I was informed that the work should take about an hour and a half. At that point I agreed to complete my recall. I was informed an hour and a half later that you couldn’t take care of it because the screws were not in the package with the parts. I don’t feel that I was respected nor valued. More

Always professional courtesy & service, never a long wait, all around good people!! Would recommend any one with a Mercedes you won’t be disappointed!!💯🏆 wait, all around good people!! Would recommend any one with a Mercedes you won’t be disappointed!!💯🏆 More

Incredible service!!!! Please have an advisor call me. I am from New Orleans but work in D’IBERVILLE. 504-236-9410 am from New Orleans but work in D’IBERVILLE. 504-236-9410 More

Paul was so compassionate and kind . I really appreciated his helping me. He wanted to make sure I was satisfied with Mercedes and I certainly was. his helping me. He wanted to make sure I was satisfied with Mercedes and I certainly was. More

Great customer Service I’m so happy for your great job u guy done on service Benz guy done on service Benz More

Paul was great, very courteous, soft spoken and he made me feel as if he had my best interest at heart. me feel as if he had my best interest at heart. More

I couldn’t be any happier with the Service Department at MB South Mississippi. They are fast, honest, and do great work. Paul is my service advisor, and he’s the best. He consistently goes far above and bey MB South Mississippi. They are fast, honest, and do great work. Paul is my service advisor, and he’s the best. He consistently goes far above and beyond to take care of my vehicles. More

Appointment was easy to schedule. Service professionally performed and all issues with vehicle were explained with options. Mr. Rhea research and was able to apply my Face Book coupon. Only issue was with performed and all issues with vehicle were explained with options. Mr. Rhea research and was able to apply my Face Book coupon. Only issue was with Face Book link to get discount coupon. Apparently when discount coupon was sent - I immediately received an email and phone text about my interest in 2008 CLK 350. These were from a different web address and the phone number was not local. The name on the signature line could not be found in the list of staff. I spent hours tracing and cleaning my PC from a suspected or possible virus. On Monday morning I contacted the service departed and they informed me that the email and text were 'robot' generated. More

James and Sal provided excellent customer service in a Timely manner he went above and beyond for us! Not only did he provide excellent customer service but he built rapport with us!! Couldn't have ask fo Timely manner he went above and beyond for us! Not only did he provide excellent customer service but he built rapport with us!! Couldn't have ask for no one else better thank you so much! We're going to enjoy our new ride! More

Good service and great people! Never have any problems when I come for service. This is our 3rd vehicle purchased from this Dealership. Israel provides outstanding customer service! when I come for service. This is our 3rd vehicle purchased from this Dealership. Israel provides outstanding customer service! More