Mercedes-Benz of South Charlotte

David and the team in Pineville continue to provide a level of service that exceeds expectations. I recently purchased my second vehicle and communication was consistent at every step on my order updates level of service that exceeds expectations. I recently purchased my second vehicle and communication was consistent at every step on my order updates. The team approaches “sales” simply by educating customers to make informed decisions on the many options available in the vehicles. Regardless of the purchase total there is a level of respect and excitement for every customer you will not find anywhere else. More

Darius was amazing and made the whole process for us so smooth and as easy as possible. Moving from the UK to the US added some challenges and made it a lengthier process than normal but Darius was always smooth and as easy as possible. Moving from the UK to the US added some challenges and made it a lengthier process than normal but Darius was always there to answer all our questions and provide advice. Would highly recommend Darius to anyone looking for help! Thank you! More

Darius and the whole South Charlotte team made our buying experience enjoyable! Darius went above and beyond to get the car we were looking for and we are thrilled! He even came in on his day off so we cou experience enjoyable! Darius went above and beyond to get the car we were looking for and we are thrilled! He even came in on his day off so we could pick up our new car. Over all it was a great experience! More

Gary Childers was responsive, informative, efficient and pleasant to interact with while purchasing our new Mercedes. There was no pressure applied and the process was very smooth from beginning to end. pleasant to interact with while purchasing our new Mercedes. There was no pressure applied and the process was very smooth from beginning to end. More

Outstanding experience purchasing a new 2024 S580e from Gary Childers. Fair, quick and easy. Always a pleasure! Gary Childers. Fair, quick and easy. Always a pleasure! More

Awesome experience at MB of South Charlotte. Love working with these folks at this dealership. Gary Childers is always first class and always a huge help! Love working with these folks at this dealership. Gary Childers is always first class and always a huge help! More

Every time we come in our needs are meet and exceeded. Mr Childers is the best service adviser I’ve ever used . The complete visit is top notch. Mr Childers is the best service adviser I’ve ever used . The complete visit is top notch. More

Unbelievable communication with our salesman David Rodriguez. Impeccable service far above anyone else in the area. Rodriguez. Impeccable service far above anyone else in the area. More

We think of nowhere other than the Mercedes-Benz South Charlotte to purchase our vehicles! Charlotte to purchase our vehicles! More

Extremely disappointed by service departments workers arrogance and unprofessionalism. Brought my used AMG for a transmission diagnostics, as it was a bit slipping. After the $1200 service, transmission arrogance and unprofessionalism. Brought my used AMG for a transmission diagnostics, as it was a bit slipping. After the $1200 service, transmission function became much worse. We addressed it the next day, A mechanic, Paul Newman, admitted, transmission is clanking now, though he was mocking us for getting a vehicle from the independent dealer. Also, now my car is coasting back at the stoplights! So, the only recommendation is to change the whole unit for $13,000!! I asked what exactly is wrong, but only got one answer: the whole unite failed. It was not the issue before! Simply not true! I can’t express my disappointment enough. A total denial from the service manager on doing anything wrong, and no constructive solution. Manager's name is Andrew Newman. Any conflict of interest? Totally a horrible experience. No desire to help customer. No knowledge. Poor communication skills. Unprofessional approach. Definitely do not recommend. More