Mercedes-Benz of South Charlotte

I really like the exceptional quality of service at this dealership. The sales, service and also the supporting loaner department and accounting all provide a very satisfying experience whenever I visit. dealership. The sales, service and also the supporting loaner department and accounting all provide a very satisfying experience whenever I visit. More

Excellent customer service The service personnel were courteous to my wife and me during our past visit for a scheduled service. A courtesy vehicle was made available for us to The service personnel were courteous to my wife and me during our past visit for a scheduled service. A courtesy vehicle was made available for us to use for time period required to complete the service at the dealership. More

A first rate buying experience I custom ordered a 2020 S-Class built with the specifications I wanted. I did this after exhaustive review of available options, and multiple dealer I custom ordered a 2020 S-Class built with the specifications I wanted. I did this after exhaustive review of available options, and multiple dealer inventory searches which did not find a vehicle with the choices I wanted. Januz Walczak was a pleasure to deal with through out the entire process. I was kept informed about the final assembly date in Stuttgart. They supplied me with the information to track the boat bringing the car to Baltimore. The delivery process went very smoothly. Jonathan Emmanuel, the product support specialist, provided a good introduction to how to safely operate the car. The S-Class is an exceptional automobile. More

The most professional team in the business!! I received impeccable service from the entire team!! Jeff Gourd, and Gary Childers were professional, kind and prompt. I will never go anywhere else I received impeccable service from the entire team!! Jeff Gourd, and Gary Childers were professional, kind and prompt. I will never go anywhere else to shop for cars. THANKS you all!! More

Always good I recently had my car in for service, because it was making a strange noise. Turns out I needed rear air springs. Frank B. arranged a loaner and sa I recently had my car in for service, because it was making a strange noise. Turns out I needed rear air springs. Frank B. arranged a loaner and saw to it that my car was repaired quickly. Everyone at Mercedes-Benz of South Charlotte is friendly and does an exceptionally good job. More

Exceptional Service - I recently had my car in for an Issue with the AC and they made an appointment quick and easy for me, arrange for me to have a loaner and I was in an I recently had my car in for an Issue with the AC and they made an appointment quick and easy for me, arrange for me to have a loaner and I was in and out of the service department within 10 mins. While the car was there, I took advantage of their special on car detailing and the car looks brand new... like when I first bought the car!!! By the time my service was done, we had inclement weather In the area and Paul Newman, the service manager brought the car into the shop so the rain would not spoil the recently detail job completed and kept the vehicle under the cover until I picked up the vehicle. Absolutely he is the best service advisor around and I highly recommend anyone to service their Vehicles at Mercedez Benz of South Charlotte More

Great personable service My service rep, Paul Newman, was very thorough and took time to explain several points of the service on my car. The shuttle to/from my house was inc My service rep, Paul Newman, was very thorough and took time to explain several points of the service on my car. The shuttle to/from my house was included and the driver (Oscar) was professional and pleasant to talk to. The car was returned cleaned and my wife stated that it was like a new car. More

Exceptional Experience Customer service was first class, as is Gary Childers and the other associates with whom we have dealt with for about 37 years. We highly recommend M Customer service was first class, as is Gary Childers and the other associates with whom we have dealt with for about 37 years. We highly recommend Mercedes-Benz of South Charlotte. More

Wonderful Experience Bobby Sabates made my car buying experience easy and pleasurable. He knows his cars and helped me choose the perfect car to fit my needs. He was knowl Bobby Sabates made my car buying experience easy and pleasurable. He knows his cars and helped me choose the perfect car to fit my needs. He was knowledgeable, professional, and patient and I cannot recommend him and this dealership enough. More

All the workers were very polite and friendly. Our salesman was very patient and personable. There was no pressure to purchase a car at that moment which made us comfortable. We were very pleased with salesman was very patient and personable. There was no pressure to purchase a car at that moment which made us comfortable. We were very pleased with the service. More