Mercedes-Benz of South Charlotte

Great customer service. He was very helpful through out my whole process and will definitely see me again for another purchase with Mercedes. Thank you. my whole process and will definitely see me again for another purchase with Mercedes. Thank you. More

As always Mariana was awesome...Antime I have an issue so makes sure I'm well taken care of. Always explains what's going on and what needs to be done makes sure I'm well taken care of. Always explains what's going on and what needs to be done More

Great buying experience Ordering a new Mercedes at Mercedes-Benz of South Charlotte was a delightful car buying experience. My sales person Darrell Kimrey was knowledgeable a Ordering a new Mercedes at Mercedes-Benz of South Charlotte was a delightful car buying experience. My sales person Darrell Kimrey was knowledgeable about the product and the process. He kept me up to date all along the way from ordering through delivery. After I took the car home, Darrell continued to follow up with me to ensure I was happy with the car and all of my needs were fulfilled. Everyone I worked with was equally superior in their area. If you are considering a Mercedes Benz, I highly recommend visiting Mercedes-Benz of South Charlotte. 5 stars are not enough. More

Bobby Sabates and the whole staff were perfect! From start to finish the car leasing experience was efficient, friendly, quick and easy. Bobby Sabates and his staff did all the work for me so that From start to finish the car leasing experience was efficient, friendly, quick and easy. Bobby Sabates and his staff did all the work for me so that I had a smooth transition from my former lease to my new lease. Excellent process with professional staff. More

My Best Car Buying Experience I reached out to Mercedes on their website and was connected to Darrell Kimrey. I had inquired about sedan options and let him know my budget. We se I reached out to Mercedes on their website and was connected to Darrell Kimrey. I had inquired about sedan options and let him know my budget. We set up an appointment for a test drive the next day. Darrell had already picked out a few options that he thought would work out best for me. The first car he had picked out was "love at first site". We quickly did a test drive and went back to negotiate. For the first time ever, the car buying experience was easy. My husband had a prior appointment so we left and came back to pick up the car. It was a no nonsense pleasurable experience. Jonathan Emmanuel spent a good amount of time explaining and teaching us about all the functions the car has to offer. He was very patient with all the questions that I presented. One thing that stood out that everyone we interacted with said "welcome to the Mercedes Family." I don't know why but it really meant a lot and they all seemed sincere. I usually dreed going to a car dealership but this was truly a remarkable experience. Thank you for everything you do for your "family". More

Easy transaction, Gary Childers was an excellent salesman to work with! I walked away with the vehicle I’d been shopping for at a great value! Well pleased! to work with! I walked away with the vehicle I’d been shopping for at a great value! Well pleased! More

Service advisor was GREAT. She provided details of the necessary service, Very accurate cost estimate, as well, arranged for a courtesy car. She kept me informed of the status of the service. necessary service, Very accurate cost estimate, as well, arranged for a courtesy car. She kept me informed of the status of the service. More

Eduardo worked hard to deliver a great experience Everyone at the dealership worked very hard to make sure that I was comfortable and well taken care of while waiting for my new car to be prepped and Everyone at the dealership worked very hard to make sure that I was comfortable and well taken care of while waiting for my new car to be prepped and detailed. The car was scheduled for Saturday delivery, but when the truck driver ran out of time, and could not deliver until Monday, Walter and Eduardo took care of getting me a very nice GLA loaner vehicle, and then spent the next 48 hours locating my car, to be sure that it would be delivered on Monday. In addition, I am having paint protection and pinstriping applied, and they worked to have the pinstriping owner, meet with me to help me select the pinstripe colors, all the while, giving me a comfortable space to work while I waited. Thanks More

Delivery efficiency Ordering a new car through Gary Childers is always easy. He makes sure everything I want is on the order form before it goes into the system. He also Ordering a new car through Gary Childers is always easy. He makes sure everything I want is on the order form before it goes into the system. He also informs me of the status of the build up to the day it's delivered. Jonathon Emmanuel is also very helpful answering questions about the new systems within the car. More

50K service and detail cleaning This dealership is simply the best! We have used Mercedes-Benz of South Charlotte for quite some time. The service on our S 550 has been great! Marian This dealership is simply the best! We have used Mercedes-Benz of South Charlotte for quite some time. The service on our S 550 has been great! Mariana Rago is great. More