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Mercedes-Benz of South Charlotte
Pineville, NC
1,310 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,310 reviews
December 14, 2019
Excellent Gary Childers was our rep and he provided exceptional service. This is the fourth car this year that Gary has assisted my family in purchasing and all Gary Childers was our rep and he provided exceptional service. This is the fourth car this year that Gary has assisted my family in purchasing and all of us experienced the same high level of service. More
by rinehartsr
Employees Worked With
Pat Oberer, Gary Childers
December 12, 2019
Eduardo was great to work with throughout this entire process. Even though it took over a week for the car to be delivered from New York, he kept us informed and made sure everything was correct from sta process. Even though it took over a week for the car to be delivered from New York, he kept us informed and made sure everything was correct from start to finish. He was very professional and friendly. Because of the positive experience we had with Eduardo, we would purchase another car from MB of South Charlotte. More
by naomi_mack
Employees Worked With
Marc Bartalini, Jamie Scheuneman, Eduardo Prego
December 12, 2019
Pleasant and orderly in every way. We have 2017 and 2016 purchased and serviced at this location so quite pleased. Discussions went much further than automobiles into families and fami We have 2017 and 2016 purchased and serviced at this location so quite pleased. Discussions went much further than automobiles into families and family history, More
by UNE1
Employees Worked With
Janusz Walczak
December 11, 2019
New car purchase We were impressed with this dealership from start to finish! The salesman, new car sales director, finance dept., service dept. and product concierge We were impressed with this dealership from start to finish! The salesman, new car sales director, finance dept., service dept. and product concierge were beyond our expectations. We have already recommended this dealership to a member of our family and will recommend to others in the future! More
by carldthrasher
Employees Worked With
Bryan Gunter and Jonathan Emmanuel, Pat Oberer, Eduardo Prego, Walter Hidalgo
December 03, 2019
Went to dealership for inspection and scheduled B service work. At this pre scheduled appointment I elected to wait opposed to taking a loaner car. Complete service was done in less than 2 hours and I was i work. At this pre scheduled appointment I elected to wait opposed to taking a loaner car. Complete service was done in less than 2 hours and I was informed throughout the entire time of the status of my car More
by tscarfato
Employees Worked With
Francisco Brucia
December 02, 2019
Excellent Service Service was excellent with one small exception. Had car detailed and asked that small scuffs on passenger rear view mirror be attended to...apparent Service was excellent with one small exception. Had car detailed and asked that small scuffs on passenger rear view mirror be attended to...apparently that was not done. More
by beconrad
Employees Worked With
Francisco Brucia
November 30, 2019
Eduardo is an outstanding sales person. He tailors his offerings according to your needs. He is super friendly, available, transparent... This guy called me 4 months later to tell me that he found exact offerings according to your needs. He is super friendly, available, transparent... This guy called me 4 months later to tell me that he found exactly the car I was looking for. No follow up needed; he took care of it. Highly recommended and I will hopefully buy from him again :-) More
by DV
Employees Worked With
Eduardo Prego
November 30, 2019
Excellent customer service. Edwardo made our purchase process simple and easy. The finance department was informative and took time to answer all our questions and made sure we were pleased. process simple and easy. The finance department was informative and took time to answer all our questions and made sure we were pleased. More
by Derek
Employees Worked With
Marc Bartalini, Eduardo Prego
November 30, 2019
Very good customer service, had patience answering all my questions. Provided honest information and helped make a decision. Explained the process in details. Excellent person. my questions. Provided honest information and helped make a decision. Explained the process in details. Excellent person. More
by sundaramsk
Employees Worked With
Eduardo Prego
November 29, 2019
This is my 10 th purchase or referral with this dealer. The G63S has always been on my bucket list and these guys made it happen for me No games No bait and switch No crazy dealer upcharges or "market adju The G63S has always been on my bucket list and these guys made it happen for me No games No bait and switch No crazy dealer upcharges or "market adjustment" First class outfit from the word go. Thanks so much to Bobby Sabates for a great purchase expierence. More
by Amgdriver
Employees Worked With
Mike Bostick, Marc Bartalini, Bobby Sabates, Paul Newman
