Mercedes-Benz of South Charlotte

A great experience! Darrell Kimrey and Adam Putnam It started with bringing my 2011 GLK 350 in for an airbag recall. Adam Putnam did a fine job with the recall experience. I was set up with a 2019 GLA It started with bringing my 2011 GLK 350 in for an airbag recall. Adam Putnam did a fine job with the recall experience. I was set up with a 2019 GLA250 Loaner. I loved it! (I've been looking for a gently used one for about a year now.) I told Adam that if the dealership wanted to sell me the loaner, I would certainly be interested! Adam passed that info on to Darrell Kimrey, my Sales Guy. Darrell worked a little magic and the loaner was available for sale. I've worked with Darrell on several purchases from Mercedes-Benz of South Charlotte. He is a true customer advocate! Darrell is always professional, courteous and and has excellent product knowledge about Mercedes-Benz models. You can tell that he's truly passionate about his products! Pat Oberer also made the finance piece of the puzzle easy! Thanks to Adam, Darrell and Pat for a great experience at Mercedes-Benz South Charlotte. More

David Rodriguez is an amazing sales sales consultant! I have worked with him for years and he fixes any issues I have immediately. When I think Mercedes I only think about David at Felix savages Mercedes B have worked with him for years and he fixes any issues I have immediately. When I think Mercedes I only think about David at Felix savages Mercedes Benz south Charlotte. More

Bobby T did it again!! We just bought our second car from Bobby! Another fantastic buying experience. He is so helpful and provided outstanding service. He has such a way of making you feel valued and imp Bobby! Another fantastic buying experience. He is so helpful and provided outstanding service. He has such a way of making you feel valued and important as a client. There is no other salesperson we would prefer to work with. Bobby T is our guy!! Thanks again. We love the new car! More

Adam was incredibly helpful and fun to work with! He is very knowledgeable and patient. I will say everyone there is fantastic, from the Gentleman that greet you and get you checked in, to the Staff at the very knowledgeable and patient. I will say everyone there is fantastic, from the Gentleman that greet you and get you checked in, to the Staff at the service desk. I usually dread bringing my car in for anything, but MB of S Charlotte, is a stand out facility and the staff is wonderful. More

Grant was very helpful with placing my order with the factory. He was able to reduce the build time by a month and consistently provided updates as well as answering my follow up questions. Great service factory. He was able to reduce the build time by a month and consistently provided updates as well as answering my follow up questions. Great service. More

Gary Made the buying a pleasurable experience. Very nice dealership clean and comfortable. Best part was Gary Childers who made the buying process a very pleasurable experience. I would recommend Very nice dealership clean and comfortable. Best part was Gary Childers who made the buying process a very pleasurable experience. I would recommend anyone going to this dealership to wait on Gary or make an appointment with him. Very knowledgeable and makes the buying process so comfortable and delightful. I don't have enough words to describe the experience at this dealership fantastic. More

This is my third lease through this dealership and as usual, I could not be happier. The staff is always polite, friendly and professional. Best dealership ever! usual, I could not be happier. The staff is always polite, friendly and professional. Best dealership ever! More

Amazing dealership One of the best dealerships I've visited. Willing to go above and beyond. Thanks again Eduardo and Walter! Would do future business, A+ -Justin One of the best dealerships I've visited. Willing to go above and beyond. Thanks again Eduardo and Walter! Would do future business, A+ -Justin More

Thank you Just had our ML350 in for service and Jamie took exceptional care of us! Everything was scheduled quickly and Jamie met me when I drove up to drop of Just had our ML350 in for service and Jamie took exceptional care of us! Everything was scheduled quickly and Jamie met me when I drove up to drop off the car. She gave me an awesome loaner and updated me along the way with the progress of the service. Everything was just really easy, as she took care of all the details. She even fit our other car in for service on short notice! It was a great service experience and I really appreciate her professionalism and standard of excellence. Thank you Jamie! More

The BEST Service! Whenever I take my ML350 in for service, the personnel are friendly, extremely helpful and very professional. They keep you updated on progress and ma Whenever I take my ML350 in for service, the personnel are friendly, extremely helpful and very professional. They keep you updated on progress and make sure you have everything you need while you wait. In addition, I have purchased my last two vehicles from this dealership! More