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Mercedes-Benz of South Charlotte

Pineville, NC

4.9
1,311 Reviews

950 N Polk St

Pineville, NC

28134

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Showing 1,311 reviews

April 08, 2020

Excellent customer service staff I really enjoy my visits very time i go to this location. I am treated respectfully and very pleased with the excellent customer service team. More

by torismi34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Newman, Jamie Scheuneman
Apr 10, 2020 -

Mercedes-Benz of South Charlotte responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of South Charlotte for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

April 01, 2020

New purchase Fantastic! This is the dealer to go to if you are in the market to buy a Mercedes. Bobby is amazing, patient, and very knowledgeable on any Mercede More

by TM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Emmanuel, Bobby Sabates, Pat Oberer, Walter Hidalgo
Apr 02, 2020 -

Mercedes-Benz of South Charlotte responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

March 31, 2020

Loved working with Bobby!!!! Bobby gave me options when I kept going back and forth between a SUV and a Sedan and was extremely knowledgeable he has the patience of a saint!!! More

by mg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Sabates, Pat Oberer
March 30, 2020

Bobby is the best! He was patient with my questions and never pushy and extremely knowledgeable on the entire Mercedes line. He gave me outstanding service. More

by courtneysmithart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Sabates
Mar 31, 2020 -

Mercedes-Benz of South Charlotte responded

Courtney, your wonderful feedback and rating mean a lot to us. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

March 30, 2020

Darius is the best!!!! He never rushed me and answered all of my questions and I never fell like I was getting on his nerves. He was very patient. He made the buying process from start to finish seamless. More

by Ethangb0101
Recommend Dealer
Yes
Employees Worked With
Darius Brown
Mar 31, 2020 -

Mercedes-Benz of South Charlotte responded

Ethan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of South Charlotte. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

March 29, 2020

Good service good people I recommend him to others clean dealership that’s why I chose them I’ll go back anytime First service Overall five star More

by Speros54
Recommend Dealer
Yes
Employees Worked With
Gary Childers, Aundre Newman, Paul Newman, John Delph
Mar 30, 2020 -

Mercedes-Benz of South Charlotte responded

Hi there, thank you for your great feedback! Our team here at Mercedes-Benz of South Charlotte sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Our team is available should you require any extra help. Take care!

March 29, 2020

We had a wonderful experience with MB of South Charlotte. Janusz was great to work with and patient in helping us find the right car for us. Darrell and Jonathan were also very helpful with everything during More

by Kritam Meera
Recommend Dealer
Yes
Employees Worked With
Darrell Kimrey, Janusz Walczak, Pat Oberer
Mar 30, 2020 -

Mercedes-Benz of South Charlotte responded

Hello, thank you for your kind words and congratulations on your new vehicle. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a wonderful day.

March 28, 2020

1st class service and buying experience with Gary and MBSC. What an impeccable crew. Gary in Sales, Marc in Finance, Jonathan on Delivery and Tom as the ringleader. Doesn’t get any better. Highly recommend. More

by William Diehl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan / Delivery, Gary Childers, Marc Bartalini, Tom Marcham
March 27, 2020

worst experience ever terrible customer service this company does not care about the customer this is a terrible place and it not worth going to or spending your money trust me they are not a place More

by graphicswithlmf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Gourd, Darius Brown, Aundre Newman, Bobby Toth
March 25, 2020

Outstanding service by all team. Attention to every detail. Eduardo and management made all process easy and enjoyable. It is exactly the service one expects from luxury brand such as Mercedes More

by dmitriy.ioffe
Recommend Dealer
Yes
Employees Worked With
Jeff Gourd, Marc Bartalini, Eduardo Prego
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