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Mercedes-Benz of South Charlotte

Pineville, NC

4.9
1,296 Reviews

950 N Polk St

Pineville, NC

28134

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Showing 1,296 reviews

April 29, 2024

Awesome experience at MB of South Charlotte. Love working with these folks at this dealership. Gary Childers is always first class and always a huge help! More

by ScottC4
Recommend Dealer
Yes
Employees Worked With
Gary Childers
Apr 29, 2024 -

Mercedes-Benz of South Charlotte responded

We appreciate your kind words about Mercedes-Benz of South Charlotte. It's great to hear that our team, specially in the persona of Gary Childers, has been a substantial help for you. Our primary aim is to provide support to you always.

April 28, 2024

Every time we come in our needs are meet and exceeded. Mr Childers is the best service adviser I’ve ever used . The complete visit is top notch. More

by Katrina
Recommend Dealer
Yes
Employees Worked With
Gary Childers
Apr 29, 2024 -

Mercedes-Benz of South Charlotte responded

We value your feedback at Mercedes-Benz of South Charlotte. It's great to know that our team, especially in service advisory, is meeting and exceeding expectations. We're dedicated to providing top-notch visits every time.

April 26, 2024

Unbelievable communication with our salesman David Rodriguez. Impeccable service far above anyone else in the area. More

by Luke White
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rodriguez, Pat Oberer
Apr 29, 2024 -

Mercedes-Benz of South Charlotte responded

Appreciation for your flattering remarks benefits everyone at Mercedes-Benz of South Charlotte. Proud to hear our team consistently surmounts the local competition with top-tier service.

April 24, 2024

Extremely disappointed by service departments workers arrogance and unprofessionalism. Brought my used AMG for a transmission diagnostics, as it was a bit slipping. After the $1200 service, transmission More

by Tanya T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward , Aundre Newman, Paul Newman
Apr 26, 2024 -

Mercedes-Benz of South Charlotte responded

Tanya, Your feedback is important to us here at Mercedes-Benz of South Charlotte and I would appreciate the opportunity to speak with you to address your experience with our Service Team regarding the repairs performed on your Mercedes-Benz AMG, the recommended repairs, and its conditions afterward. Please email me with your preferred contact information. Thank you, Eddie Bouphavan Service Manager Mercedes-Benz of South Charlotte ebouphavan@penskeautomotive.com

April 24, 2024

We think of nowhere other than the Mercedes-Benz South Charlotte to purchase our vehicles! More

by RAIRE TRAINING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius Brown, Marc Bartalini
Apr 26, 2024 -

Mercedes-Benz of South Charlotte responded

We appreciate your loyalty to Mercedes-Benz of South Charlotte. We're glad you choose us for your vehicle needs.

April 19, 2024

Excellent customer service. I worked with David Rodriguez. He was responsive and knowledgeable. He respected my timeline, but made sure I was comfortable with the process. Top n More

by jberrycandelario
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Emmanuel 5/5, David Rodriguez, Jeff Gourd, Marc Bartalini
Apr 19, 2024 -

Mercedes-Benz of South Charlotte responded

We appreciate your generous remarks on our service and our team's knowledge. It resonates with what we strive for at Mercedes-Benz of South Charlotte. We will keep striving to provide an excellent car buying experience with us, thanks again for the 5-star feedback!

April 17, 2024

Exceptional service, smooth transaction, and love my new Mercedes. Highly recommend this dealership, the customer service is exceptional! More

by Kira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius Brown, Pat Oberer
Apr 18, 2024 -

Mercedes-Benz of South Charlotte responded

Your kind words about the service and communication at Mercedes-Benz of South Charlotte are sincerely appreciated. We're glad to hear you love your new Mercedes. Thank you for recommending us, it truly means a lot.

April 03, 2024

My wife and I purchased a used Lexus yesterday from Mercedes Benz of South Charlotte. The vehicle was represented accurately on line and this dealership was simply spectacular. The entire process was More

by agg714
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raj Madan
Apr 13, 2024 -

Mercedes-Benz of South Charlotte responded

We appreciate your kind feedback on your experience with Mercedes-Benz of South Charlotte. It's pleasing to hear that our team and the online representation met your expectations. The ultimate aim is professionalism, and we're glad it showed through during your purchase process.

March 28, 2024

David Rodriguez was outstanding helping us select a great new vehicle. His professionalism and magnetic personality created a wonderful car buying experience. Mercedes-Benz of South Charlotte has got it toge More

by pmarkrodz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
Apr 13, 2024 -

Mercedes-Benz of South Charlotte responded

We appreciate your recognition of our team's efforts in providing a stellar car buying experience at Mercedes-Benz of South Charlotte. It truly brings us joy to aid patrons in their quest for the best vehicle fit. Your commendations are much appreciated, indeed.

March 25, 2024

Great customer service, friendly and knowledgeable staff. Darius was great to work with. Would recommend 100%!!!! More

by CPT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius Brown, Pat Oberer
Mar 29, 2024 -

CPT responded

Great service

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