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Mercedes-Benz of South Charlotte

Pineville, NC

4.8
1,314 Reviews

950 N Polk St

Pineville, NC

28134

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Showing 1,314 reviews

January 13, 2021

Advisor Mr. Bryan Gunter in the Service Dept. has a very calm Spirit. He’s very nice and helpful .He’s very Detail in explaining and making sure I understanding the maintenance that’s being performed .on m More

by Miss. Crawford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Gunter
January 13, 2021

I have several Mercedes sprinter vans that are serviced at Mercedes in Pineville. I just want to give a shout to Bryan Gunter. He’s the service advisor that has taken care of me recently. Top notch service More

by JasonS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Gunter
Jan 14, 2021 -

Mercedes-Benz of South Charlotte responded

Hello, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

January 09, 2021

This place is great! Everyone is so Friendly and gives quality customer service. Thank you to Bryan in the service department and to Janusz in sales! More

by jjohnson194
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan in service , Janusz Walczak
Jan 12, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of South Charlotte! If you have any further questions, please give us a call. We're always happy to help!

January 08, 2021

Very efficient service. Love the tracking system. Everyone is courteous and friendly. Great job.The discount on the parts & services made the price more competitive, still $200.00 more by comparison More

by charles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Gunter
Jan 12, 2021 -

Mercedes-Benz of South Charlotte responded

Hi Charles, we're happy to hear you had such a positive experience with our team! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

January 08, 2021

My car decided to go to car heaven and David really took care of getting me into another car within my budget. I am really pleased. He also took the time to set up the controls and menu options for me as we More

by Donita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
Jan 12, 2021 -

Mercedes-Benz of South Charlotte responded

Hi Donita, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of South Charlotte! If you have any further questions, please give us a call. We're always happy to help!

January 05, 2021

Great experience, clear and responsive team. Bryan delivered 5 star service. The items I needed to be addressed were taken care of. Loaner car was in great shape as well. More

by Cesar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Gunter
Jan 07, 2021 -

Mercedes-Benz of South Charlotte responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2021

Very best & fastest customer service in an urgent situation to replace a damaged tire on my S560. Five Star service you expect from a 5 Star Dealership. More

by drgelot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debra Rushing
Jan 06, 2021 -

Mercedes-Benz of South Charlotte responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of South Charlotte

January 01, 2021

Great experience very professional staff, did a wonderful job going over all the functions on the car and had it ready to go when we arrived. More

by Sw83911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janusz Walczak
Jan 06, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! Our team is available should you require any extra help. Take care!

December 31, 2020

Excellent car buying experience! I highly recommend. Robert "Bobby" Sabates and Eduardo Prego were great to work with!!!! Thank you so much!! Jennifer D. 12/2020 More

by Jen Dann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bostick, Bobby Sabates, Eduardo Prego
Jan 04, 2021 -

Mercedes-Benz of South Charlotte responded

Congratulations on your new vehicle, Jen! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 31, 2020

EDUARDO IS SPECIAL. We have been dealing with Eduardo for the past 13 years and have purchased 4 Mercedes from him so far, from a 2008 C, to our 2020 Cabriolet, and a few 2014's a well. He is honest, he More

by BENZ-2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Prego
Jan 04, 2021 -

Mercedes-Benz of South Charlotte responded

Hello, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Mercedes-Benz of South Charlotte to have earned it. Please don't hesitate to reach out if there's anything additional we can do for you.

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