Back

Mercedes-Benz of South Charlotte

Pineville, NC

4.9
1,309 Reviews

950 N Polk St

Pineville, NC

28134

Directions

By Type

Showing 1,309 reviews

January 28, 2021

Always first class service that you can trust! Paul takes the time to explain what service needs are and has been outstanding to work with. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Newman
Jan 28, 2021 -

Mercedes-Benz of South Charlotte responded

Hi David, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

January 27, 2021

I needed to replace a totaled vehicle, and checked the internet for pre-owned vehicles. e-mailed dealership with stock #. car was available, waiting for a test drive. Personnel was professional and help More

by marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George, Jonathan, Pat Oberer, Tom Marcham
Jan 28, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2021

I don’t really know where to begin except at the beginning of this relationship with Mercedes-Benz of South Charlotte which has been exceptionally professional & genuinely customer service oriented! More

by reidandassoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Childers, Aundre Newman, Tom Marcham
Jan 28, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of South Charlotte! We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!

Jan 28, 2021 -

reidandassoc responded

KUDOS To Mercedes-Benz, South Charlotte, For 15 Years Of 5-Star Service With The Added Benefit Of Customer Service Focused Team! Kindly, Denise R. Reid, MHDL, QMHP, SAC(P)

January 27, 2021

I purchased my vehicle from this dealership. I live 90 miles away but opted to return to them for the service because of the positive sales experience. Paul and his team could not have been more profes More

by sgibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Newman
Jan 28, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of South Charlotte! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

January 27, 2021

Eduardo was great to work with, he found the vehicle we were looking for within 5 hours of us coming in and providing specs. Couldn't have asked for better, more efficient service. Picking up the vehicle w More

by rcooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Prego
Jan 28, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to Eduardo here at Mercedes-Benz of South Charlotte! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

January 27, 2021

Bobby was fantastic. He is patient and did not force decisions. He communicated well and frequently, took initiative to complete process efficiently and effectively. A star player More

by karenawarren22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Bartalini, Bobby Toth
Jan 28, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to Bobby here at Mercedes-Benz of South Charlotte! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of South Charlotte!

January 27, 2021

The entire experience was great! Gary is very knowledgeable, responsive, and facilitated a smooth purchase. I will definitely go back to him for my next Mercedes purchase! More

by mgarren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Childers
Jan 28, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of South Charlotte.

January 26, 2021

Had an Amazing Experience! Great Customer Service! Got the car I wanted, for the price I wanted. Shoutout to Darius Brown. I’m so thrilled, and glad to be a Mercedes Owner! More

by keith.justin1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Brown
Jan 27, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 26, 2021

Amazing and refreshing customer service! Quality and excellence the entire process! Darius is a class act with thorough communication. We are satisfied customers and thankful for everything! Thanks Dari More

by katrinacherry2004
Recommend Dealer
Yes
Employees Worked With
Darius Brown
Jan 27, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of South Charlotte

January 26, 2021

I have been in for a squeaking noise 2 times now and it has yet to be fixed. I haven’t heard back from anyone either. More

by spayne2020
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Fleshman
Jan 27, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

...
50
...