Mercedes-Benz of South Charlotte

I am on my fifth Mercedes and would only use Gary Childers. Gary makes buying easy and looks out for me as a buyer. Childers. Gary makes buying easy and looks out for me as a buyer. More

David Rodriguez is fantastic at his job. I have bought probably a dozen vehicles over the years, and consistently hated the process -- largely because of how much time it takes and the naggi I have bought probably a dozen vehicles over the years, and consistently hated the process -- largely because of how much time it takes and the nagging feeling that I am somehow being taken advantage of. This is the first time I felt like the dealer was not intentionally trying to vex me and waste my time. David was able to accommodate my request to get everything necessary for my purchase ready online and over the phone, so that I only needed a little over an hour at the dealership and missed virtually no work. And much of that hour was spent learning about the features of my new car, a good way to spend my time. I also note that David and the dealership prepped everything very quickly before my arrival. I contacted them around 7pm the night before and drove away in the car around 2 the next day, after just that one hour in the dealership. David was very pleasant, not at all pushy, seemed to shoot straight with me, and gave me a fair trade in price and deal on the new car. He genuinely cares about customer service, and I could not be happier with the Mercedes. Marc in financing was also very gregarious and efficient. This was my first Mercedes experience, and god willing all my future car purchases will be Mercedes, based on a combination of how exceptional the car is and the customer service of this dealership. Cannot say enough good things. I will definitely stick with this dealership and David if the service remains this great. More

I contacted this dealership as they had a car listed on line that I was interested in even though I lived out of state. Darius Brown immediately took my call answering all my questions. Ultimately I purcha line that I was interested in even though I lived out of state. Darius Brown immediately took my call answering all my questions. Ultimately I purchased the car that same day without ever meeting Darius or seeing the car in person. Darius and his team made the entire purchase easy and my car was delivered 5 days later. The car was exactly as described and I would not hesitate to make another out of state purchase with Darius. More

We have known Dave Rodriquez for many years since buying our first auto from him. We have since made referrals to others to Dave because of his professionalism during the buying process. He listens to us an our first auto from him. We have since made referrals to others to Dave because of his professionalism during the buying process. He listens to us and makes the buying process seamless. He is thorough and follows up with you which we really appreciate. More

Another amazing interaction with Mercedes-Benz of South Charlotte! Our 4th car purchase with Gary Childers who never fails to make the process smooth, fair, and simple. Kudos also to Marc in finance and Jo Charlotte! Our 4th car purchase with Gary Childers who never fails to make the process smooth, fair, and simple. Kudos also to Marc in finance and Jonathan for explaining the new features on this car. More

David and the team in Pineville continue to provide a level of service that exceeds expectations. I recently purchased my second vehicle and communication was consistent at every step on my order updates level of service that exceeds expectations. I recently purchased my second vehicle and communication was consistent at every step on my order updates. The team approaches “sales” simply by educating customers to make informed decisions on the many options available in the vehicles. Regardless of the purchase total there is a level of respect and excitement for every customer you will not find anywhere else. More

Darius was amazing and made the whole process for us so smooth and as easy as possible. Moving from the UK to the US added some challenges and made it a lengthier process than normal but Darius was always smooth and as easy as possible. Moving from the UK to the US added some challenges and made it a lengthier process than normal but Darius was always there to answer all our questions and provide advice. Would highly recommend Darius to anyone looking for help! Thank you! More

Darius and the whole South Charlotte team made our buying experience enjoyable! Darius went above and beyond to get the car we were looking for and we are thrilled! He even came in on his day off so we cou experience enjoyable! Darius went above and beyond to get the car we were looking for and we are thrilled! He even came in on his day off so we could pick up our new car. Over all it was a great experience! More

Gary Childers was responsive, informative, efficient and pleasant to interact with while purchasing our new Mercedes. There was no pressure applied and the process was very smooth from beginning to end. pleasant to interact with while purchasing our new Mercedes. There was no pressure applied and the process was very smooth from beginning to end. More

Outstanding experience purchasing a new 2024 S580e from Gary Childers. Fair, quick and easy. Always a pleasure! Gary Childers. Fair, quick and easy. Always a pleasure! More