Back

Mercedes-Benz of South Charlotte

Pineville, NC

4.9
1,310 Reviews

950 N Polk St

Pineville, NC

28134

Directions

By Type

Showing 1,310 reviews

February 17, 2021

I recently purchased a new GLE from this dealership. Mike Charles Newman was my sales rep and he did great job. Before I visited and talked to other MB dealerships and other brand representatives and More

by Leif. E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael, Charles, Newman
Feb 18, 2021 -

Mercedes-Benz of South Charlotte responded

Hello, we're thrilled to hear about your wonderful experience with us. Here at Mercedes-Benz of South Charlotte we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

February 16, 2021

It's a good experience to work with C Mike Newman for purchasing new car. Good communication and friendly service. Great vehicle and smooth delivery. More

by Erqian Li
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Michael Newman
Feb 17, 2021 -

Mercedes-Benz of South Charlotte responded

Erqian, thank you so much for your feedback about Mercedes-Benz of South Charlotte! We strive to provide the best experience to all our customers. Mike and our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

February 15, 2021

While not the fault of dealership 6 months to receive an order is too long. Dealership could have provided more updates in regards to delay More

by davidswainer
Recommend Dealer
Yes
Employees Worked With
Gary Childers
Feb 16, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 12, 2021

Bobby T was a pleasure to work with. He made this experience very easy. I was only coming in for a test drive and ended up buying same day. More

by tasha219ny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Toth
Feb 13, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 11, 2021

After being a client for years and purchasing 6 vehicles I am officially done with this dealership. Their service department is not a luxury experience. Throughout the years the service department has been More

by Anthony Fuller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eduardo Mojica
Mar 03, 2021 -

Mercedes-Benz of South Charlotte responded

Anthony, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (704) 837-7955 to share more details about your visit so we can make things right.

February 10, 2021

I viewed the Alfa Romeo online and made contact with Eduardo and he went above and beyond showing me the car with photos before purchasing it. The buying process was quick, professional and easy More

by rickeypowelljr80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Prego
Feb 13, 2021 -

Mercedes-Benz of South Charlotte responded

Hello, thank you for your positive review. We're glad to hear that you found Eduardo here at Mercedes-Benz of South Charlotte so helpful in the purchase of your new vehicle. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 10, 2021

Everyone at the dealership was kind and easy to work with! I would highly recommend purchasing from this dealership if you are buying a used car specifically. More

by juliannms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Brown, Marc Bartalini
Feb 13, 2021 -

Mercedes-Benz of South Charlotte responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 09, 2021

Paul very knowledgeable. Pleasure to work with, answers all questions. Really good Service writer.keeps you informed on progress of your Mercedes Benz. Definitely a asset to South Charlotte Mercedes Benz More

by Jhelms235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Newman
Feb 11, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 09, 2021

Bryan Gunter is an awesome client service rep. I am so lucky to have a sincere hard working guy looking out after me & my car! Thanks, Bryan! More

by llmillerrealtor
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Gunter
Feb 11, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

February 08, 2021

Polite, Prompt and friendly service from Bobby T at MB South Charlotte. Bobby knew all in the ins and outs of an older MB that I was interested in. Easy buying process and great customer service. More

by Schmc01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Toth
Feb 09, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of South Charlotte

...
48
...