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Mercedes-Benz of South Charlotte

Pineville, NC

4.9
1,310 Reviews

950 N Polk St

Pineville, NC

28134

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Showing 1,310 reviews

March 04, 2021

The service team here is always great. They are fast, reliable and courteous. I work with Bryan and he is always quick to answer my questions and explain what needs to be done to my vehicle and why. More

by j.ray987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Gunter
Mar 06, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, thank you so much for your feedback about Mercedes-Benz of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

March 04, 2021

Service I received from Paul Newman was courteous and extremely helpful. I had to drive a long way to get my car looked at and he was able to get me in and out of the dealership quickly. More

by CarterPrize
Customer Service
Recommend Dealer
Yes
Employees Worked With
Paul Newman
Mar 05, 2021 -

Mercedes-Benz of South Charlotte responded

Hi Carterprize, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

February 27, 2021

Eduardo helped me buy my car a little bit over a year ago and still checks in frequently to make sure I am happy with it. He is very thoughtful and always treats his customers like family. More

by steph18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Prego
Mar 01, 2021 -

Mercedes-Benz of South Charlotte responded

Hello, we're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road!

February 26, 2021

The service I received from Bryan is always 5 star, courteous, knowledgeable and helpful. I’m glad I got him as my service advisor. The receptionist at the drive way and the cashier was also always fri More

by JackieC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan D Gunter
Mar 01, 2021 -

Mercedes-Benz of South Charlotte responded

Here at Mercedes-Benz of South Charlotte, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

February 25, 2021

David Rodriguez has helped us several times over the years and has always provided an exceptional and friendly sales experience. David is a true professional who approaches his work with passion and a p More

by Paul
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
Feb 26, 2021 -

Mercedes-Benz of South Charlotte responded

Paul, we are pleased to hear of your experience with us here at Mercedes-Benz of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know David is always so helpful! We sincerely value your business, and look forward to your next visit!

February 24, 2021

David Rodriguez was very knowledgable with all questions we ask. It was a pleasure doing business with him and your dealership. Should our needs and your inventory match in the future, we will make the 3 ho More

by April & Charlton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
Feb 25, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of South Charlotte! If you have any further questions, please give us a call. We're always happy to help!

February 24, 2021

I'm not a fan of shopping for cars. I drove 3 hours to buy an Audi R8 From these guys. Mr. Kimrey was very professional and courteous. More importantly, the car was as he described. More

by patrick
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darrell Kimrey
Feb 25, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of South Charlotte! If you have any further questions, please give us a call. We're always happy to help!

February 18, 2021

The team provided great service and the whole buying process was very easy. Fair value offered for my trade in. Overall a very good experience. More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Kimrey
Feb 19, 2021 -

Mercedes-Benz of South Charlotte responded

Hi David, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

February 18, 2021

This was a fantastic experience from start to finish. Robert Toth aka "Bobby T" was amazing to work with and was extremely attentive to me the entire time. This IS the place to go when you want to get More

by joey.montebello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Oberer, Bobby Toth
Feb 19, 2021 -

Mercedes-Benz of South Charlotte responded

Hi Joey, thank you so much for your positive comments about Mercedes-Benz of South Charlotte! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

February 17, 2021

Upon meeting, Mike Newman (Sales Representative), he greeted my family and me with such warmth. He was very personable. Mike's goal was not just to sell me a car, but to ensure that it was the "right More

by cjoyced3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Newman
Feb 18, 2021 -

Mercedes-Benz of South Charlotte responded

Congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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