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Mercedes-Benz of South Charlotte

Pineville, NC

4.9
1,297 Reviews

950 N Polk St

Pineville, NC

28134

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Showing 1,297 reviews

March 12, 2021

Darrell Kimrey was excellent to deal with. From first contact after submitting information request through Autotrader to showing me the truck and follow up after the sale. He was never pushy and I felt More

by Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Kimrey, Pat Oberer
Mar 15, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 12, 2021

Had a great experience at South Charlotte Mercedes with Paul Newman as my service write. He was very helpful and was able to get me in and out of the dealership in the nick of time and was very professiona More

by Mike Sheen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Newman
Mar 15, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2021

Charles Newman is the best, very knowledgeable and extremely helpful. It was a pleasure working with Charles. Any questions I had were always answered or they would direct me to the right person. More

by marcy5573
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Mar 11, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 10, 2021

Bryan Gunter along with the South Charlotte Mercedes team has give me excellent service from start to finish. Great communication, great service. Thank you Bryan Gunter and the South Charlotte Mercedes team. More

by KELLEYSR.CALVIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Gunter , Jamie Scheuneman, Debra Rushing
Mar 11, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of South Charlotte! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Mercedes-Benz of South Charlotte!

March 07, 2021

Always an awesome experience to deal with Gary Childers. Gary is friendly , through and extremely knowledgeable . He goes above and beyond for his customers! Mercedes-Benz of South Charlotte service is alw More

by Bev Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Childers
Mar 08, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of South Charlotte! If you have any further questions, please give us a call. We're always happy to help!

March 06, 2021

If you want first class treatment, MB of South Charlotte gets it. No matter what your question or need is, they are there to please More

by FrankSquilla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Childers, Jeff Gourd, Bobby Sabates, Pat Oberer
Mar 07, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed. We look forward to your next visit! Take care!

March 04, 2021

Service I received from Paul Newman was courteous and extremely helpful. I had to drive a long way to get my car looked at and he was able to get me in and out of the dealership quickly. More

by CarterPrize
Customer Service
Recommend Dealer
Yes
Employees Worked With
Paul Newman
Mar 05, 2021 -

Mercedes-Benz of South Charlotte responded

Hi Carterprize, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

March 04, 2021

The service team here is always great. They are fast, reliable and courteous. I work with Bryan and he is always quick to answer my questions and explain what needs to be done to my vehicle and why. More

by j.ray987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Gunter
Mar 06, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, thank you so much for your feedback about Mercedes-Benz of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

March 04, 2021

The service team was nothing short of amazing. Very polite, professional and genuinely friendly staff. They went above and beyond on my service as well. I will always bring my vehicle to Mercedes Benz More

by shawnajj75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Older man that helped me when I arrived gave me an air hug and made sure that I was being taken care of, Thank you!!!!! :), Jamie Scheuneman
Mar 06, 2021 -

Mercedes-Benz of South Charlotte responded

We appreciate your response to our staff’s outstanding service! We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!

February 27, 2021

Eduardo helped me buy my car a little bit over a year ago and still checks in frequently to make sure I am happy with it. He is very thoughtful and always treats his customers like family. More

by steph18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Prego
Mar 01, 2021 -

Mercedes-Benz of South Charlotte responded

Hello, we're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road!

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