Mercedes-Benz of South Charlotte

Mr. Neumann is an outstanding sales person. He was very professional and courteous. He was also very knowledgeable and thorough on his presentation and assistance in learning the vehicle. He also followed professional and courteous. He was also very knowledgeable and thorough on his presentation and assistance in learning the vehicle. He also followed up a couple of days later to see how everything is going with the purchase. More

Bobby T" was just awesome he took care of me with excellence. His customer service was outstanding!! He was very helpful the minute I walked in and exited the dearlership, he even bought me a key cha excellence. His customer service was outstanding!! He was very helpful the minute I walked in and exited the dearlership, he even bought me a key chain for my new car, How nice was that? I then came back a couple days later to place a item on my car and it seem to be a error in the system, Bobby went above and beyond to correct the situation.The job was done and completed just like he said it would be. So if you want help, satisfaction, excellent customer service and dedication Bobby T" is the man for you!!! Really!! He is the man,man!! just like Jake from State Farm. More

riendly, professional, pleasure working with! From the moment I checked in to the dealer, nothing but a great buying experience! I’ll definitely be looking to purchase again from Gary Childers & Pat Ober moment I checked in to the dealer, nothing but a great buying experience! I’ll definitely be looking to purchase again from Gary Childers & Pat Oberer at South Charlotte MB. More

David facilitated a swift negotiation with fair pricing on the trade and new vehicle. He was incredibly attentive and communicative. He did exactly what he said he would - no questions asked. I appreciated on the trade and new vehicle. He was incredibly attentive and communicative. He did exactly what he said he would - no questions asked. I appreciated his follow-ups. The only issue was a significant wait-time for completing paperwork in the business office. This was out of the salesperson’s control, but this is a growth opportunity for the broader dealership to consider in terms of efficiency in the customer’s start-to-finish buying experience. More

In need of a new, larger vehicle I researched for about 8 hours and found two cars at two different dealerships. Both checked all the boxes. Visited the first dealership and got a typical dealership experi hours and found two cars at two different dealerships. Both checked all the boxes. Visited the first dealership and got a typical dealership experience, full of every cliche in the book. Then I went to see Dave Rodriguez in South Charlotte. What a contrast! Both Dave and the dealership itself were first-class from the word go. Dave is professional, honest and sincere and immediately puts one at ease. I was so impressed I forgot to negotiate on price. Which is fine because the car was priced fairly to start. He’s a fast walker though so bring your good footwear. Couldn’t recommend them more. More

Friendly, professional, pleasure working with! From the moment I checked in to the dealer, nothing but a great buying experience! I’ll definitely be looking to purchase again from Eduardo Prego & Pat Obere moment I checked in to the dealer, nothing but a great buying experience! I’ll definitely be looking to purchase again from Eduardo Prego & Pat Oberer at South Charlotte MB. More

All of the people that I interacted with at the dealership were very helpful and responsive. The service advisor, Bryan Gunter addressed all of my concerns with professionalism and accuracy. He kep dealership were very helpful and responsive. The service advisor, Bryan Gunter addressed all of my concerns with professionalism and accuracy. He kept me updated on the status of my service and my car was ready when expected. Lee Sims More

Bobby took good care of us. No high pressure and took time to answer our questions. Followed up promptly and gave us great customer service. time to answer our questions. Followed up promptly and gave us great customer service. More

No words to describe how professional Eduardo is. All my questions were answer and he was very patient with my all my questions. Honest and truthful advise to all my needs. questions were answer and he was very patient with my all my questions. Honest and truthful advise to all my needs. More

Debra took really good care of my SLK today for just a simple NC inspection. - very service and detailed oriented, Thank you Deb, you will be my SA moving on. simple NC inspection. - very service and detailed oriented, Thank you Deb, you will be my SA moving on. More