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Mercedes-Benz of South Charlotte

Pineville, NC

4.9
1,309 Reviews

950 N Polk St

Pineville, NC

28134

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Showing 1,309 reviews

July 31, 2021

Mercedes of South Charlotte stands in a class alone. They provide a clean and inviting environment. The customer service is superb. I have purchased a call from Darius Brown as a result of his professionalis More

by Kendryl.watson1245
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Brown
Jul 31, 2021 -

Kendryl.watson1245 responded

Mercedes of South Charlotte stands in a class alone. They provide a clean and inviting environment. The customer service is superb. I have purchased a call from Darius Brown as a result of his professionalism and customer care I sent my parents and a friend both purchased from him. Job well done!

Aug 01, 2021 -

Mercedes-Benz of South Charlotte responded

Thank you for the incredible review. We are happy to know that you enjoyed such an inviting and professional experience. We can't wait to work with you again. We welcome you back to Mercedes-Benz of South Charlotte.

July 24, 2021

Everything was smooth and went well. Gary Childers was an excellent salesman. He was never pushy, very knowledgeable, patient and helpful each time I saw him, even when I showed up unannounced. More

by PeteB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan was helpful showing us the car’s features and setting up the mb app., Gary Childers
Jul 25, 2021 -

Mercedes-Benz of South Charlotte responded

Hi Pete, Thank you for your positive review. We are thrilled you had a knowledgeable, patient and professional sales experience with us here at Mercedes-Benz of South Charlotte. We are looking forward to your next visit with us for any of your future automotive needs.

July 21, 2021

This is the third car I have leased from Mercedes of South Charlotte and I have received nothing but the best customer service. Gary Childers has been my salesperson all three times and has been wonderf More

by Daviskathleen28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Emmanuel , Gary Childers, Pat Oberer
Jul 21, 2021 -

Mercedes-Benz of South Charlotte responded

Thank you for the 5-stars and for the feedback. The team at Mercedes-Benz of South Charlotte is glad your experiences have always been fantastic and wonderful! We look forward to future visits.

July 02, 2021

We have acquired 4 cars from Mercedes of South Charlotte. We recently purchased a 2021 and Darrell Kimrey was professional, attentive and responsive. Everything quick and easy. And Jonathon walked us throug More

by T. Lawson
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Kimrey, Marc Bartalini
Jul 03, 2021 -

Mercedes-Benz of South Charlotte responded

Thank you for taking the time to leave this wonderful review! We're so glad that our staff provided you with a positive buying experience! We really appreciate your business, and look forward to seeing you again on your next visit! Safe travels!

June 30, 2021

Bobby was great to work with, very knowledgeable and personable. I will definitely call on him the next time I need a car. Highly recommend. More

by l.blackwood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Sabates
Jul 02, 2021 -

Mercedes-Benz of South Charlotte responded

We are happy to have earned your recommendation. We hope you’ll come back soon if there’s anything else that we can do for you.

June 30, 2021

Gary Childers and Johnathon Emmanuel were amazing during the purchase and delivery of our new GLE. Will absolutely recommend and use again! Thank you for everything! More

by Khughes
Customer Service
Recommend Dealer
Yes
Employees Worked With
Johnathon Emmanuel, Gary Childers, Pat Oberer
Jul 01, 2021 -

Mercedes-Benz of South Charlotte responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with our Sales Team at Mercedes-Benz of South Charlotte, and we hope that you will continue to choose us as your dealership! Enjoy your Mercedes-Benz GLE-Class!

June 29, 2021

The staff was very polite when I first arrived.. My Sales Agent, Mr..Eduardo Prego was very professional and helpful. I felt like he wanted me to win! More

by sheba2015dt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Prego
Jun 30, 2021 -

Mercedes-Benz of South Charlotte responded

Thank you for the positive review and rating! We are happy to know that you had a 5-star experience with us and with the help of our Sales Team. We hope that you will continue to visit us at Mercedes-Benz of South Charlotte!

June 25, 2021

I am a three time customer with them. I plan on coming back for my next onr. Great customer service and try to cater to all your needs More

by Jvasquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Brown, Marc Bartalini, Janusz Walczak, Nelson Prieto, Pat Oberer, Jamie Scheuneman
Jun 26, 2021 -

Mercedes-Benz of South Charlotte responded

Thank you for choosing Mercedes-Benz of South Charlotte! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2021

Awesome experience- easy to work with- quick processes- knowledgeable of products- customer satisfaction top of mind- will definitely continue future purchases from Eduardo and Mercedes of South Charlotte- More

by Kristynderekbost
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bartalini, Eduardo Prego
Jun 16, 2021 -

Mercedes-Benz of South Charlotte responded

Hi there, Thank you for your positive review. We are thrilled that our team were able to provide you with an awesome experience whilst being knowledgeable and meeting your expectations. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing Mercedes-Benz of South Charlotte and we look forward to your next visit.

June 03, 2021

If I could give them zero stars I would. I made an appointment for a service and showed up 15 minutes early after driving 50 miles only to be told they’re closed. I said I have an appointment for serv More

by smoore
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Receptionist
Jun 18, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, Thank you for sharing your review. Your feedback is important to us here at Mercedes-Benz of South Charlotte and I would appreciate the opportunity to speak with you to address your feedback in regards to our Service Department. Please email me at holly.blumhardt@gmail.com with your preferred contact information. Thank you, Holly Kobolt Social Media Marketing Manager Mercedes-Benz of South Charlotte

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