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Mercedes-Benz of South Charlotte

Pineville, NC

4.9
1,309 Reviews

950 N Polk St

Pineville, NC

28134

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Showing 1,309 reviews

November 01, 2021

I contacted Mercedes Benz South Charlotte early October. Most dealerships have little inventory but my incredible sales rep Gary Childers was able to locate me an amazing E350 that was coming in end of Octo More

by Shawn Principi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Emmanuel , Gary Childers, Pat Oberer
Nov 02, 2021 -

Mercedes-Benz of South Charlotte responded

Thank you, Shawn, for the positive feedback! We are delighted to know that you had a good experience with our Sales Department at Mercedes-Benz of South Charlotte and to know that our team provided great customer service. We value your business, and we are always here to help!

October 30, 2021

Another awesome experience with Darius Brown at Mercedes Benz. Thank you for your patience, knowledge and for making this an easy process. More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Brown
Oct 30, 2021 -

Tony responded

Always a great experience at Mercedes Benz. Thank you Darius Brown.

Oct 31, 2021 -

Mercedes-Benz of South Charlotte responded

Tony, thank you for taking the time to write a positive review! We are thrilled to hear Darius was able to help you find a great vehicle and was able to make your overall experience at our dealership easy and awesome. If you ever need help with your new ride, feel free to give us a call at Mercedes-Benz of South Charlotte.

October 29, 2021

Eduardo helped with the purchase of a new Mercedes. Easy and simply. Great to deal with. No games, straight to the point. It was a pleasure to work with someone like that. More

by dbruyaka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Gourd, Marc Bartalini, Eduardo Prego, Tom Marcham
Oct 29, 2021 -

Mercedes-Benz of South Charlotte responded

Thank you for your review! We are delighted that we could help you find a vehicle. If you're ever in need of more help, please let us know!

October 28, 2021

Had a horrible experience trying to get something taken care of after my purchase. They say they are customer friendly but not in my case. They still refuse to take care of my concern and told me they j More

by All4beachbums
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Bostick, Marc Bartalini, Janusz Walczak, Tom Marcham
Oct 28, 2021 -

Mercedes-Benz of South Charlotte responded

Hello, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your customer service experience. Can you please email me at jgourd@penskeautomotive.com with your preferred contact information? I appreciate your time! Jeff Gourd New Car Sales Manager Mercedes-Benz of South Charlotte jgourd@penskeautomotive.com

Oct 28, 2021 -

All4beachbums responded

Hi Jeff This was a used car purchase back on 9-16-21. I have spoke with Mike Bostic & he said when I had car in to check out he wasn’t going to take of that item I asked to fix. So after that I reached out to Tom the GM and he basically said same thing, although you guys did take care of the noise the car was having. So this week I reached out to Penske about this and Linda said she would look into it. My number is 704-564-7405 if like to discuss. Marty

Nov 15, 2021 -

All4beachbums responded

I wrote a review back on 10-28-2021 that I had a horrible experience with them on how they handle a issue I had with them. After further discussion with them they have satisfied my issue to my satisfaction and I would recommend this dealership to my friends.

October 28, 2021

We had a wonderful experience purchasing a pre-owned vehicle from MB of South Charlotte! David Rodriguez was very professional and knowledgeable, and while we had a pretty good idea what we were going More

by Amy J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
Oct 28, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, Amy! Thank you for the 5-stars and feedback. The team is glad your experience at Mercedes-Benz of South Charlotte was wonderful. We look forward to future visits. Safe travels.

October 26, 2021

I can give him more than 5 star rating with 15 year relation with him & MB south Charlotte with multiple purchases, mean saying we always have great satisfaction & experience More

by Surbhi P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
Oct 26, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, Surbhi! Thank you for the kind words and the 5-stars. The team is glad you always have great experiences. We look forward to future visits. Take care!

October 26, 2021

Eduardo was fantastic to work with every step of the way. He moved quickly on all requests and was hyper-responsive. An absolute pleasure to work with Eduardo and his team! More

by chrisrumul12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bartalini, Eduardo Prego
Oct 26, 2021 -

Mercedes-Benz of South Charlotte responded

Chris, thank you for taking the time to share your fantastic sales experience with Eduardo and Marc! We hope you enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Mercedes-Benz of South Charlotte.

October 25, 2021

Dave was the ultimate professional and provided a timely and informative customer experience. THANK YOU! More

by ajtravis01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
Oct 25, 2021 -

Mercedes-Benz of South Charlotte responded

Thank you for the positive feedback! We value your business at Mercedes-Benz of South Charlotte, and we are always here to help!

October 24, 2021

The dealership is clean. Everyone is super nice and they make sure you're being helped in a timely matter. That place is beautiful! More

by dandrews28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodriguez, Pat Oberer
Oct 24, 2021 -

Mercedes-Benz of South Charlotte responded

Thank you for taking the time to leave us a great review, Andrews! It was a pleasure to work with you, and we look forward to working with you again at Mercedes-Benz of South Charlotte.

October 22, 2021

Fantastic experience, Robert Sabates was the best, I encourage all to speak with him, Thank you all More

by Bparrish055
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bostick, Bobby Sabates, Pat Oberer, Tom Marcham
Oct 23, 2021 -

Mercedes-Benz of South Charlotte responded

Thanks for the great feedback! We're so glad to learn you had a great experience and we know the future will yield equally great results.

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