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Mercedes-Benz of South Charlotte

Pineville, NC

4.9
1,297 Reviews

950 N Polk St

Pineville, NC

28134

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Showing 1,297 reviews

October 15, 2021

Gary was a pleasure to deal with. Made whole process seamless. Can wait to do the next deal with him. More

by chetdesai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Childers
Oct 15, 2021 -

Mercedes-Benz of South Charlotte responded

We would like to thank you for this thoughtful 5-Star review! We appreciate your business and we can't wait to see you again soon!

October 14, 2021

Gary was an excellent salesman very polite and courteous. The experience was perfect. I was in and out with time to spare. More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Childers, Marc Bartalini
Oct 15, 2021 -

Mercedes-Benz of South Charlotte responded

We really appreciate your recommendation! Thank you for taking the time to leave a review.

October 12, 2021

They let me drive 2 hours for a service appointment I had for a week for correction of a safety recall on my sprinter based rv and then cancelled it. They offered to reschedule next month. More

by Jumper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose
Oct 13, 2021 -

Mercedes-Benz of South Charlotte responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Mercedes-Benz of South Charlotte and would like the opportunity to discuss your service appointment for your Sprinter RV. Can you please send your contact information to me at nprieto@penskeautomotive.com? I look forward to hearing from you. Nelson Prieto Fixed Operations Director Mercedes-Benz of South Charlotte nprieto@penskeautomotive.com

Oct 13, 2021 -

Jumper responded

Wilson Jumper 828-460-0176

October 05, 2021

It is no surprise that buying a car can be stressful, especially for a female. In the best circumstances, most people dread it like a toothache. However, stress in purchasing a car is something that can More

by lmcramer721
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nance Smithwick
Oct 07, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that Nance and our team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

October 04, 2021

I had a great experience at Mercedes-Benz of South Charlotte. The process was painless and and the buying experience was white glove service! After my vehicle left for detail, I was given a full tour More

by Garyfrederique2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodriguez, Marc Bartalini
Oct 06, 2021 -

Mercedes-Benz of South Charlotte responded

Hi Gary, We strive to create a customer driven experience, so we are thrilled to know that our Sales Department provided you a white glove service. We hope that you enjoy your purchase and at Mercedes-Benz of South Charlotte we appreciate your business. We hope to see you again.

October 01, 2021

David Rodriguez and Sales Manager Jeff Gourd were excellent to work with. Both were extremely helpful during the purchasing process. The experience at Mercedes-Benz of South Charlotte was great. More

by Ted.patterson2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
Oct 01, 2021 -

Mercedes-Benz of South Charlotte responded

Hi Ted, It is nice to know that our Sales Department were excellent to work with. We hope that you enjoy your purchase and at Mercedes-Benz of South Charlotte we appreciate your business. We look forward to working with you again.

September 30, 2021

Fantastic experience! Bobby Sabates is the best.Will Fantastic experience! Bobby Sabates is the best. Will recommend him to my friends. The Dealer staff was excellent More

by Lorraine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Sabates
Oct 01, 2021 -

Mercedes-Benz of South Charlotte responded

Hi Lorraine, It is wonderful to hear of your fantastic experience. We are pleased that you found our team to be excellent. We appreciate your recommendation and at Mercedes-Benz of South Charlotte please know that we are always here should you need us.

September 30, 2021

I had the pleasure of working with both Bobby Sabates and Darius Brown. They were both knowledgeable and professional! More

by Miles B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Brown, Bobby Sabates
Oct 01, 2021 -

Mercedes-Benz of South Charlotte responded

Hi Olivia, Your satisfaction means everything to us, therefore we are thrilled that you found our team to be knowledgeable and professional. Thank you for choosing Mercedes-Benz of South Charlotte and we hope to continue to assist with all of your future automotive needs.

September 29, 2021

Dave made buying a used car out of state a smooth and easy process. Would recommend to anyone shopping for a car! More

by RyanP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodriguez, Pat Oberer
Sep 30, 2021 -

Mercedes-Benz of South Charlotte responded

Hi Ryan, Thank you for your positive review. We are thrilled you had an excellent and accommodating purchasing experience. We appreciate your trust and your recommendation. We are looking forward to your next visit with us here at Mercedes-Benz of South Charlotte.

September 29, 2021

Gary Childers is always awesome as always. beautiful car! Would highly recommend this dealership anytime! More

by warrenfaassen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Childers
Sep 29, 2021 -

Mercedes-Benz of South Charlotte responded

Hi Warren, Thank you for your positive review. We are thrilled you had a professional and helpful experience with our Sales Team. We appreciate your recommendation and we are looking forward to your next visit with us here at Mercedes-Benz of South Charlotte.

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