Mercedes-Benz of South Charlotte
Pineville, NC
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They let me drive 2 hours for a service appointment I had for a week for correction of a safety recall on my sprinter based rv and then cancelled it. They offered to reschedule next month. for a week for correction of a safety recall on my sprinter based rv and then cancelled it. They offered to reschedule next month. More
It is no surprise that buying a car can be stressful, especially for a female. In the best circumstances, most people dread it like a toothache. However, stress in purchasing a car is something that can especially for a female. In the best circumstances, most people dread it like a toothache. However, stress in purchasing a car is something that can’t be said for Mercedes Benz of South Charlotte and a wonderful saleswoman, Nance Smithwick. She is a stellar lady and there are not enough words to express how completely grateful I am that the day I walked in to look at a Mercedes she was there, and she is the very reason I drove off the lot with a GLB. Nance is such an asset to the Mercedes Benz of South Charlotte. It was so refreshing to work with a lovely female such as Nance; she went above and beyond and was attentive and polite in her manner. She was also patient, kind, easy to talk to, listened to me, and answered all my questions. Nance stayed with me throughout the entire process, and I feel she was able to provide me the best deal for my trade. She is also confident and knowledgeable about the Mercedes Benz brand. What a fabulous experience and what made it so pleasurable is she hasn’t sold me a vehicle and then just forgot about me. She has reached out and followed through even after the sale. I certainly hope the folks at Mercedes Benz Corporation, Mercedes Benz of South Charlotte, the general manager, and Mr. Sebates understand what a jewel they have in Nance because as long as she is at this location, I am not only a current customer, but a future buyer as well. More
I had a great experience at Mercedes-Benz of South Charlotte. The process was painless and and the buying experience was white glove service! After my vehicle left for detail, I was given a full tour Charlotte. The process was painless and and the buying experience was white glove service! After my vehicle left for detail, I was given a full tour of the dealership to include the service department and customer lounge area! David Rodriguez showed me all the features of my beautiful vehicle and Marc in Finance reviewed all my additional options and went the extra mile to make sure my finance documents were in order! More
David Rodriguez and Sales Manager Jeff Gourd were excellent to work with. Both were extremely helpful during the purchasing process. The experience at Mercedes-Benz of South Charlotte was great. excellent to work with. Both were extremely helpful during the purchasing process. The experience at Mercedes-Benz of South Charlotte was great. More
Fantastic experience! Bobby Sabates is the best.Will Fantastic experience! Bobby Sabates is the best. Will recommend him to my friends. The Dealer staff was excellent Fantastic experience! Bobby Sabates is the best. Will recommend him to my friends. The Dealer staff was excellent More