Back

Mercedes-Benz of South Charlotte

Pineville, NC

4.9
1,297 Reviews

950 N Polk St

Pineville, NC

28134

Directions

By Type

Showing 1,297 reviews

October 29, 2021

Eduardo helped with the purchase of a new Mercedes. Easy and simply. Great to deal with. No games, straight to the point. It was a pleasure to work with someone like that. More

by dbruyaka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Gourd, Marc Bartalini, Eduardo Prego, Tom Marcham
Oct 29, 2021 -

Mercedes-Benz of South Charlotte responded

Thank you for your review! We are delighted that we could help you find a vehicle. If you're ever in need of more help, please let us know!

October 28, 2021

We had a wonderful experience purchasing a pre-owned vehicle from MB of South Charlotte! David Rodriguez was very professional and knowledgeable, and while we had a pretty good idea what we were going More

by Amy J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
Oct 28, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, Amy! Thank you for the 5-stars and feedback. The team is glad your experience at Mercedes-Benz of South Charlotte was wonderful. We look forward to future visits. Safe travels.

October 28, 2021

Had a horrible experience trying to get something taken care of after my purchase. They say they are customer friendly but not in my case. They still refuse to take care of my concern and told me they j More

by All4beachbums
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Bostick, Marc Bartalini, Janusz Walczak, Tom Marcham
Oct 28, 2021 -

Mercedes-Benz of South Charlotte responded

Hello, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your customer service experience. Can you please email me at jgourd@penskeautomotive.com with your preferred contact information? I appreciate your time! Jeff Gourd New Car Sales Manager Mercedes-Benz of South Charlotte jgourd@penskeautomotive.com

Oct 28, 2021 -

All4beachbums responded

Hi Jeff This was a used car purchase back on 9-16-21. I have spoke with Mike Bostic & he said when I had car in to check out he wasn’t going to take of that item I asked to fix. So after that I reached out to Tom the GM and he basically said same thing, although you guys did take care of the noise the car was having. So this week I reached out to Penske about this and Linda said she would look into it. My number is 704-564-7405 if like to discuss. Marty

Nov 15, 2021 -

All4beachbums responded

I wrote a review back on 10-28-2021 that I had a horrible experience with them on how they handle a issue I had with them. After further discussion with them they have satisfied my issue to my satisfaction and I would recommend this dealership to my friends.

October 26, 2021

Eduardo was fantastic to work with every step of the way. He moved quickly on all requests and was hyper-responsive. An absolute pleasure to work with Eduardo and his team! More

by chrisrumul12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bartalini, Eduardo Prego
Oct 26, 2021 -

Mercedes-Benz of South Charlotte responded

Chris, thank you for taking the time to share your fantastic sales experience with Eduardo and Marc! We hope you enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Mercedes-Benz of South Charlotte.

October 26, 2021

I can give him more than 5 star rating with 15 year relation with him & MB south Charlotte with multiple purchases, mean saying we always have great satisfaction & experience More

by Surbhi P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
Oct 26, 2021 -

Mercedes-Benz of South Charlotte responded

Hi, Surbhi! Thank you for the kind words and the 5-stars. The team is glad you always have great experiences. We look forward to future visits. Take care!

October 25, 2021

Dave was the ultimate professional and provided a timely and informative customer experience. THANK YOU! More

by ajtravis01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
Oct 25, 2021 -

Mercedes-Benz of South Charlotte responded

Thank you for the positive feedback! We value your business at Mercedes-Benz of South Charlotte, and we are always here to help!

October 24, 2021

The dealership is clean. Everyone is super nice and they make sure you're being helped in a timely matter. That place is beautiful! More

by dandrews28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodriguez, Pat Oberer
Oct 24, 2021 -

Mercedes-Benz of South Charlotte responded

Thank you for taking the time to leave us a great review, Andrews! It was a pleasure to work with you, and we look forward to working with you again at Mercedes-Benz of South Charlotte.

October 22, 2021

Fantastic experience, Robert Sabates was the best, I encourage all to speak with him, Thank you all More

by Bparrish055
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bostick, Bobby Sabates, Pat Oberer, Tom Marcham
Oct 23, 2021 -

Mercedes-Benz of South Charlotte responded

Thanks for the great feedback! We're so glad to learn you had a great experience and we know the future will yield equally great results.

October 20, 2021

Bobby Sabates is the absolute best. He is more than a salesman, he genuinely cares and makes sure you are taken care of and he does it with a smile. More

by LADYBO$$
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Sabates
Oct 21, 2021 -

Mercedes-Benz of South Charlotte responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, helpful and customer driven sales experience with our team. Thank you for choosing Mercedes-Benz of South Charlotte and we are looking forward to welcoming you again for any of your future automotive needs.

October 20, 2021

Best car purchase experience I have ever had with a dealer. Darrell Kimrey is the best. More

by Nmsewell5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Kimrey, Jeff Gourd
Oct 20, 2021 -

Nmsewell5 responded

Darrell listen to all my needs and wants in my new car purchase. He guided me in placing an order for the car. I received updates bi weekly until the car arrived. I found this to be the best car purchase experience ever. I love my new car and could not be happier with the whole transaction.

Oct 20, 2021 -

Mercedes-Benz of South Charlotte responded

Thank you for the positive feedback! We are happy to know that you had the best car-buying experience with us at Mercedes-Benz of South Charlotte and we hope that you will continue to visit us!

...
35
...