Mercedes-Benz of South Charlotte

I drove from Charleston, SC to get the excellent service I have always received from Dave and the staff at MB of South Charlotte. Dave talked me through the ordering of my car on line and kept me advised o I have always received from Dave and the staff at MB of South Charlotte. Dave talked me through the ordering of my car on line and kept me advised of its arrival status. He is always available to answer questions and you can rely on his follow up. Additionally, he is a great person to know! More

Darrell Kimrey was my salesman. He was referred to me by a 3 time Mercedes owner and she raved about her car and Darrell. I’m a new owner of a GLC 2022 and love it. We had a great experience at Mercedes B a 3 time Mercedes owner and she raved about her car and Darrell. I’m a new owner of a GLC 2022 and love it. We had a great experience at Mercedes Benz of South Charlotte. More

I have purchase 4 cars from here and always happy with Gary and the total organization. Will be back again....next year. Gary and the total organization. Will be back again....next year. More

I came in with HIGH expectations since I had created my deal through their OWN website and when I came in for my appointment they didn't even have me in their system. I was 1 step away from a credit applic deal through their OWN website and when I came in for my appointment they didn't even have me in their system. I was 1 step away from a credit application and I am glad did NOT do it. It was a waste of time since they offered me $$$$ under what my trade in is worth. Their used 2021 Mazda CX-5 w/10,000 miles was $2500 over a NEW one. They didn't even look at my car at ALL. I never shall them look through my car on what TRIM Level I had in it. I told them exactly what trim I had and they ignored it. They were disrespectful towards me from management. Their salesman gave a piece of paper with (6) different 2019 Hyundai GT Nline with NO VIN#'s on them. An I could not confirm their actual trim levels. The treated me like I didn't know what I was talking about from mine to their ones on the paper they just handed me. Can't recommend this dealership based on my experience. Shop elsewhere. More

On 10-28-2021 i wrote a review about this dealership saying I was not satisfied with how they handle a issue I had with them. I would like recount that review and say after further discussion with them saying I was not satisfied with how they handle a issue I had with them. I would like recount that review and say after further discussion with them they have taken care of the issue I had with them. I would have to say they are concerned about the customers they deal with and I would recommend to friends. More

We were pleased with our experience at Mercedes-Benz of South Charlotte. Eduardo Prego was extremely responsive, professional, customer friendly and made sure all our questions and needs were addressed fr South Charlotte. Eduardo Prego was extremely responsive, professional, customer friendly and made sure all our questions and needs were addressed from the time we made first contact with him throughout the time we spent at the dealership and follow-up later. Everyone we were in contact on the day of the sale took time and explained everything in a manner we would understand. Johnathan was professional and had patience with our many questions about the car. We would recommend Mercedes-Benz of South Charlotte to anyone. More

I’ve bought several cars from Mercedes Benz of South Charlotte and the sales and service experience is excellent. Charlotte and the sales and service experience is excellent. More

I was extremely pleased with attention and professionalism shown by Gary Childers. The staff were available to provide additional support when needed. professionalism shown by Gary Childers. The staff were available to provide additional support when needed. More

I contacted Mercedes Benz South Charlotte early October. Most dealerships have little inventory but my incredible sales rep Gary Childers was able to locate me an amazing E350 that was coming in end of Octo Most dealerships have little inventory but my incredible sales rep Gary Childers was able to locate me an amazing E350 that was coming in end of October. I am so excited with all the extra features even those I didn’t know existed that had been added to this vehicle. I took delivery this week on October 27 and this vehicle is an incredible ride. Feels like you’re driving on air. The entire staff was so easy to work with, Especially Jonathan Emmanuel, he spent a ton of time showing me all of the features and how do use them on the car. Also, Pat made signing off on all the paperwork a breeze. Highly recommend this dealership, very professional staff great communication and will definitely purchase all of my future vehicles there as well. More

Another awesome experience with Darius Brown at Mercedes Benz. Thank you for your patience, knowledge and for making this an easy process. Benz. Thank you for your patience, knowledge and for making this an easy process. More