Mercedes-Benz of South Charlotte

I purchased a vehicle with the help of Eduardo Perez he was very professional knew about my vehicle W/O the help of a car fax. I was very impressed. Thanks Eduardo was very professional knew about my vehicle W/O the help of a car fax. I was very impressed. Thanks Eduardo More

Bob is amazing!!! I will only purchase cars with his help. I recommend him a lot to friends and family!! He is patient , kind ,and extremely knowledgeable You are luckily to have him help. I recommend him a lot to friends and family!! He is patient , kind ,and extremely knowledgeable You are luckily to have him More

I bought my mercedes in October and was very pleased I bought my mercedes in October and was very pleased with my choice and the sales staff. However, today I took my C300 2021 Mercedes in to have a lea I bought my mercedes in October and was very pleased with my choice and the sales staff. However, today I took my C300 2021 Mercedes in to have a leaking window washer fluid repaired and my squeaking brakes fixed and the end result left me emotionally drained and wishing I'd chosen a different dealership. The service manager called and yelled at me when he said I could come pick up my car because nothings wrong. I told him I'd had the windshield fluid filled many times only for the fluid to disappear and the indicator to pop back up on the dash. He also stated it was normal for the brakes to squeak all the time. When I questioned him he was offended and severely lost his temper. I called to speak to the General Manager only to have the same hateful service manager angrily call me again. Do not buy your car here, They are nice when you buy your car but cut you off as soon as the purchase goes through. The service dept is a bunch of bullies that do not want to do,warranty,covered work. This is not the service I expected from a luxury dealer. When I voiced my concerns, the service manager said he didn't care if I was a customer. If I can help anyone at all,.,please chose a different dealership!!!! More

Great services and and friendly salesman David I enjoyed Dealing with him. I will tell my friends and family. Dealing with him. I will tell my friends and family. More

When to Mercedes’ Benz and my sales person was Darell kimrey he was by far the best sales person I have ever deal with his patience and great services are what made me drive from Florida to this dealersh kimrey he was by far the best sales person I have ever deal with his patience and great services are what made me drive from Florida to this dealership. Thanks for all darell. Also the finance guy Marc bartalini was great with everything and explaining all details. Thanks More

Eduardo was amazing. He made the car shopping, test driving fun AND very informative. Best experience we have ever had at a dealership! driving fun AND very informative. Best experience we have ever had at a dealership! More

Nance Smithwick is one of the fastest, efficient, best Nance Smithwick is one of the fastest, efficient, best salesperson to date. Asset to Company Nance Smithwick is one of the fastest, efficient, best salesperson to date. Asset to Company More

I have been doing business with this dealership since it was built… Beautiful facility, excellent staff and everyone is a pleasure to do business with. I have a dealership less than 5 Miles from one of my was built… Beautiful facility, excellent staff and everyone is a pleasure to do business with. I have a dealership less than 5 Miles from one of my homes. We have to travel 2 1/2 miles to do business here! I guess that speaks for itself… More

Beautiful, clean ,helpful and very insightful dealership. Gary Childers is a seasoned vet and made it a smooth transaction. Gary Childers is a seasoned vet and made it a smooth transaction. More

Purchased my 2017 SL450 site unseen. David sent pictures and everything he/they had about the vehicle. Using MB nationwide dealer network I was able to work my my local MB dealer for all known MB service r and everything he/they had about the vehicle. Using MB nationwide dealer network I was able to work my my local MB dealer for all known MB service records. David managed and arranged first class transportation from dealership to home in Michigan. Courteous, friendly and pleasant to deal with. No pressure. Honest, sincere and succinct ... no BS. David communicated with me daily and followed through with everything. Highly recommend David Rodriguez and MB of South Charlotte. More