Back

Mercedes-Benz of South Charlotte

Pineville, NC

4.9
1,296 Reviews

950 N Polk St

Pineville, NC

28134

Directions

By Type

Showing 1,296 reviews

August 30, 2024

Have always appreciated the folks in the service department, especially my service rep, Bryan Gunter. More

by zkittredge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gunter, David Rodriguez
Sep 10, 2024 -

Mercedes-Benz of South Charlotte responded

Happy to hear you've had positive experiences with our service department at Mercedes-Benz of South Charlotte. Our team values customers like you.

August 30, 2024

My experience with Gary was by far the best I have ever had when purchasing a car. More

by codylinda232
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Childers
Sep 10, 2024 -

Mercedes-Benz of South Charlotte responded

Glad to hear you had a great experience with our team at Mercedes-Benz of South Charlotte. Thank you for sharing. Wishing you many happy miles ahead in your new car!

August 30, 2024

Service Advisor Paul Newman is excellent. He’s an asset to your dealer! Great communication, flexible, professional. Thank you. More

by KKe53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Newman
Sep 10, 2024 -

Mercedes-Benz of South Charlotte responded

Thank you for your kind words. We're glad to hear about your positive experience with our team at Mercedes-Benz of South Charlotte. We appreciate your review and wish you well.

August 27, 2024

I recently bought a new Mercedes at Mercedes Benz of South Charlotte and my salesman was Darius Brown. I came in and told him what I wanted to look at and the price point I wanted and he got on it immed More

by sharonab1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius Brown, Pat Oberer
Sep 09, 2024 -

Mercedes-Benz of South Charlotte responded

Glad to hear you had a great experience with our team at Mercedes-Benz of South Charlotte. Enjoy your new Mercedes and thanks for the recommendation. Wish you all the best on your journeys ahead.

August 27, 2024

Great place that made the whole car buying really easy and enjoyable! I really enjoyed working with Darius! He made the whole process so simple. More

by Heatherelrod85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius Brown, Bobby Sabates
Sep 09, 2024 -

Mercedes-Benz of South Charlotte responded

Glad to hear you had an easy and enjoyable experience at Mercedes-Benz of South Charlotte. Our team strives to make the car-buying process simple for all our customers. Wish you many happy miles ahead!

August 21, 2024

Satisfied with my maintenance visit. Employees are always helpful. The clerk at the service desk was very pleasant and welcoming. More

by Mhbosyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Newman
Aug 24, 2024 -

Mercedes-Benz of South Charlotte responded

Mercedes-Benz of South Charlotte appreciates your kind words. We're glad to hear our team made a positive impact during your maintenance visit. Thanks and take care!

August 20, 2024

If you are looking to buy a Mercedes, the only name you need to know is Dave Rodriguez. He gets to know you and will match you with the best vehicle at the best deal. More

by Mr.Brian.cronin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rodriguez, Pat Oberer
Aug 24, 2024 -

Mercedes-Benz of South Charlotte responded

Thank you for the high praise of our team at Mercedes-Benz of South Charlotte. We're pleased to hear you had such a positive experience. Wishing you many happy miles in your new car!

August 17, 2024

It was my first service at this dealer. Ramsey was very patient and thorough answering all my questions. He was friendly and welcoming and made my first visit easier than expected! The wome More

by LTK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsey A
Aug 24, 2024 -

Mercedes-Benz of South Charlotte responded

Thank you for sharing your first service experience at Mercedes-Benz of South Charlotte. We're glad to hear our team made your visit pleasant and answered all your questions thoroughly. We appreciate the kind words about our staff, and wish you well.

August 17, 2024

Love the customer service and ease of check in and check out. I do think the service costs are very high though and expensive More

by FITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Newman
Nov 03, 2024 -

Mercedes-Benz of South Charlotte responded

Glad to hear you enjoyed the service at Mercedes-Benz of South Charlotte. We appreciate your feedback on the service costs and will take it into consideration. Thanks for choosing us and take care.

August 16, 2024

Such a great experience when taking my vehicle in for maintenance! Very pleased with staff, especially Ramsey, advisor. He is very prompt, helpful in asking questions and follows through on information I More

by RV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsey, service advisor 5 stars+, Pat Oberer
Aug 16, 2024 -

RV responded

Oops, I meant answering questions not asking lol

Aug 21, 2024 -

Mercedes-Benz of South Charlotte responded

Thank you for sharing your experience. We’re pleased to know our team was prompt and helpful at Mercedes-Benz of South Charlotte. We appreciate your kind words.