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Mercedes-Benz of South Charlotte

Pineville, NC

4.9
1,296 Reviews

950 N Polk St

Pineville, NC

28134

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Showing 1,296 reviews

June 29, 2022

I can’t thank our Mercedes Benz South Charlotte salesman Eduardo enough. He has worked with us for months, building our GLE from scratch to its delivery. Eduardo knows his stuff, and his knowledge is top no More

by monicaeva07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Gourd, Marc Bartalini, Eduardo Prego
Jun 30, 2022 -

Mercedes-Benz of South Charlotte responded

We here at Mercedes-Benz of South Charlotte are so happy to read that you had an outstanding time and very glad that the process from building to delivery met your expectations. Our Sales Team wants to congratulate you on your new Mercedes GLE. We hope you have a fantastic day!

June 22, 2022

The dealership is excellent! I recommend working with Darrell Kimrey! He was so kind and made the experience seamless. It's the best experience I've had at a dealership. I di More

by Chris Caldwell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Kimrey
Jun 22, 2022 -

Mercedes-Benz of South Charlotte responded

We're glad to read you had a kind and seamless experience, Chris. At Mercedes-Benz of South Charlotte we value customers just like you. Let us know if there's anything else we can do for you.

June 18, 2022

Gary Childers is a true professional and your dealership should be proud to have Gary More

by P.j.blanchette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Childers
Jun 20, 2022 -

Mercedes-Benz of South Charlotte responded

Hello, Mercedes-Benz of South Charlotte and our Sales Team appreciate the review you left for us.

June 15, 2022

Eduardo Prego went out of his way everyday for 7 months until he got me the best financing and production for my 2022 Sprinter. Best customer service I have received in a long time. 100% recomended! More

by andreaparziale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Prego
Jun 17, 2022 -

Mercedes-Benz of South Charlotte responded

Thank you for this amazing review. It's wonderful to learn our team went out of their way to make sure we were able to get the best deal possible for you. We are happy to assist with any of your future needs at Mercedes-Benz of South Charlotte.

June 15, 2022

My desire whenever purchasing a car is that the experience is straight to the point. I typically know what I am looking for and Darrell made sure the experience was just as smooth as that. This was More

by Sean F.
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Kimrey
Jun 17, 2022 -

Mercedes-Benz of South Charlotte responded

Congratulations on your new vehicle! We are delighted to know that our team provided the best car-buying experience you've ever had; thank you for that wonderful compliment. We appreciate your business here at Mercedes-Benz of South Charlotte.

June 08, 2022

Gary was amazing! ! He was so kind and had such a warm spirit!! He was awesome to work with and not cocky or pushy at all!! I am telling everyone about this man and h More

by lendy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Childers, Marc Bartalini
Jun 11, 2022 -

Mercedes-Benz of South Charlotte responded

Hello, All of us at Mercedes-Benz of South Charlotte are overjoyed to read your kind words about our team. Thank you for your business and we hope to see you again.

Jun 12, 2022 -

Mercedes-Benz of South Charlotte responded

Hello, All of us at Mercedes-Benz of South Charlotte are overjoyed to read your kind words about our team. Thank you for your business and we hope to see you again.

Jun 13, 2022 -

Mercedes-Benz of South Charlotte responded

Hello, All of us at Mercedes-Benz of South Charlotte are overjoyed to read your kind words about our team. Thank you for your business and we hope to see you again.

June 04, 2022

Poor Customer Service and Combative from leadership down. Make getting recalls difficult and hassle free although you're already being inconvenienced due to the recalls having to take time out of your busy s More

by jcmccullu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aundre Newman, Paul Newman
Jun 05, 2022 -

Mercedes-Benz of South Charlotte responded

Greetings, We take our customer feedback very seriously and would like the opportunity to learn more about your customer service experience. Can you please send your preferred contact method to me? Thank you, Holly Kobolt Social Media Marketing Manager Mercedes-Benz of South Charlotte HKobolt@penskeautomotive.com

May 31, 2022

We experience the most satisfying service from our salesman Darrell K. on 05/28/2022. More

by sbanks316
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Kimrey
Jun 01, 2022 -

Mercedes-Benz of South Charlotte responded

We are delighted to see that you had a magnificent experience working with our Sales Team. We appreciate you preparing this great recommendation for Mercedes-Benz of South Charlotte online here on DealerRater. Thank you for doing business with us.

May 28, 2022

Darrell was great, helped me understand the differences (those important to me) between online sellers vs local dealers. The entire experience was great. More

by DN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Kimrey
May 30, 2022 -

Mercedes-Benz of South Charlotte responded

Thank you for taking the time to leave us a five-star review. We at Mercedes-Benz of South Charlotte appreciate your business and look forward to welcoming you back for any future needs.

May 22, 2022

Gary did an excellent job. Knew the product very well and guided me through the process. He is an absolute joy to deal with and the car is everything we could want. More

by denton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Childers, Marc Bartalini
May 22, 2022 -

Mercedes-Benz of South Charlotte responded

Congratulations on your new vehicle! We are honored to have assisted you throughout the car buying experience and happy you enjoyed excellent service working with the Mercedes-Benz of South Charlotte Sales Team. We appreciate your business and hope to welcome you back again down the road.

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