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Mercedes-Benz of South Charlotte

Pineville, NC

4.9
1,296 Reviews

950 N Polk St

Pineville, NC

28134

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Showing 1,296 reviews

September 23, 2022

Bobby Sabates is the BEST! Excellent knowledge of product, great service, and wonderful to work with. Service department is great to work with also. More

by TM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Emmanuel, Bobby Sabates, Debra Rushing
Sep 24, 2022 -

Mercedes-Benz of South Charlotte responded

Thank you for the privilege of allowing us to serve you here at Mercedes-Benz of South Charlotte. Our team is always striving to deliver world-class care to all of our customers through extensive vehicle knowledge and top-notch professionalism. If you ever have any questions moving forward, contact us anytime for assistance. Have a great day and thank you for the five-star rating.

September 20, 2022

Wonderful process. Dave Rodrigues is Top of the line salesperson. This is our 3 rd car with him. More

by Kmmiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
Sep 21, 2022 -

Mercedes-Benz of South Charlotte responded

Congratulations on your new car! Thank you for taking the time to share your 5-star experience with all of us here at Mercedes-Benz of South Charlotte. Our Sales team will always be here to assist should you need any further assistance.

September 19, 2022

very responsive and pleasant to deal with. ordered vehicle to replace lease that was ending several months in advance. More

by bill
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
jonathan, Gary Childers, Marc Bartalini
Sep 21, 2022 -

Mercedes-Benz of South Charlotte responded

Thank you so much for the perfect review, Bill. Here at Mercedes-Benz of South Charlotte, we make it a priority to understand the needs of our customers and deliver quality customer care. We greatly appreciate you shopping our inventory and allowing our Sales Team to assist with your order.

September 16, 2022

David went above and beyond to ensure I was getting the SUV that would fulfill my expectations. He made us feel like he really cared about how I felt and not just making a sale. Extremely knowledgeable and More

by danavicky_08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodriguez, Marc Bartalini
Sep 17, 2022 -

Mercedes-Benz of South Charlotte responded

Communication is key here at Mercedes-Benz of South Charlotte. Our excellent Sales Team strives to make our customers feel welcome while providing a helpful and knowledgeable dealership experience. Congratulations on your new vehicle. We look forward to welcoming you back for any future needs.

September 12, 2022

David Rodriguez's professional service delivery was exceptional and outstanding. His nimble and yet thorough service ensured that I had my car inside of a week. I am thoroughly delighted and I ho More

by Tola Olarinre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
Sep 13, 2022 -

Mercedes-Benz of South Charlotte responded

Thank you for a great review, Tola. Mercedes-Benz of South Charlotte appreciates that you recognize our high-quality customer service and effort to get your car to you in a timely manner. Please reach out if we can assist with anything further. We hope to see you again in the future.

September 09, 2022

Both Grant and Darrel were a great help in finding and delivery us the best offer they could on a used vehicle. Everyone was kind and polite. And the process felt fun rather than a bother. Had great conve More

by vanhowell007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant hyenigan, Darrell Kimrey
Sep 09, 2022 -

Mercedes-Benz of South Charlotte responded

Hello. Thank you for the five-star review and it is our pleasure to have you as a customer here at Mercedes-Benz of South Charlotte. It is always the mission of our Sales Team to provide an excellent customer experience while providing a smooth car buying process. We truly appreciate your business here at Mercedes-Benz of South Charlotte and congratulations again to you on the purchase of your new car.

September 08, 2022

Darrell was incredibly helpful, kind and sold me an amazing vehicle. I wouldn’t go anywhere else for my next used car. They treated my Honda van like a Mercedes. It was in top condition, even with 70k More

by meganlshreve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Kimrey
Sep 08, 2022 -

Mercedes-Benz of South Charlotte responded

We greatly appreciate receiving reviews like yours, which is what our Sales Team strives for here at Mercedes-Benz of South Charlotte. We are elated to read you had an amazing experience while purchasing your vehicle. Thank you for your business.

September 08, 2022

My husband leased a C300 in September, 2019 and then had a stroke 8 months later. I contacted S. Charlotte M Benz for assistance with the end of lease process because I had to handle it for my husband. Ed More

by joanrwolf
Recommend Dealer
Yes
Employees Worked With
Eduardo Prego
Sep 08, 2022 -

Mercedes-Benz of South Charlotte responded

Hello, this review made us smile. We care about our customers and want to ensure you have a smooth experience with us. It is a pleasure to know that we were able to assist in the process of getting your name added to the title. If there is anything more we can help you with, please reach out to us. We hope your husband is doing well. Thank you for choosing Mercedes-Benz of South Charlotte.

September 03, 2022

David Rodriguez The BEST in customer service and we were happy to have purchase our Mercedes-Benz from him More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
Sep 04, 2022 -

David responded

David was the best. He was motivating and encouraging without being pushy. He made want this car. I love him

August 31, 2022

I would highly recommend Gary Childers at Mercedes Benz South Charlotte. He was a top notch from pre visit calls thru delivery!! Great vehicle and exceptional service. More

by RevKev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Childers, Marc Bartalini
Sep 01, 2022 -

Mercedes-Benz of South Charlotte responded

Hello! We're pleased to learn that our staff provided top-notch service throughout the purchase process. We hope you continue to choose us for all your automotive needs. All the best from Mercedes-Benz of South Charlotte.

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