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Mercedes-Benz of South Charlotte

Pineville, NC

4.9
1,296 Reviews

950 N Polk St

Pineville, NC

28134

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Showing 1,296 reviews

June 27, 2023

Horrible experience. Predatory sales practices in the service department. Paul Newman is a scammer. Would not recommend More

by Ms. Lane
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Paul Newman, John Delph
June 26, 2023

Very Poor customer service, Not a honest business. Admin. Employee's will not be truthful and will damage your car. I have had the worst experience with the dealership and advise customers to be aware More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sheryl Alberry, Aundre Newman, Tom Marcham
Jun 28, 2023 -

Mercedes-Benz of South Charlotte responded

Hello, I would appreciate the chance to learn more about your recent interactions with our Service Team. Please send me an email with your preferred contact information to discuss this further. Thank you, Eddie Bouphavan Service Manager Mercedes-Benz of South Charlotte ebouphavan@penskeautomotive.com

June 14, 2023

I had the pleasure of working with Eduardo Prego as my Sales Consultant. From the start of the process to the very end, Eduardo was nothing but fantastic & professional with the way he communicated. Eduar More

by Jerian Hardy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Prego
Jun 15, 2023 -

Mercedes-Benz of South Charlotte responded

Thank you for the great rating and review, Jerian. We are happy to see our Sales Team at Mercedes-Benz of South Charlotte was very professional and communicative and assisted with the delivery of your new car. We thank you for your business.

June 12, 2023

I have purchased three Mercedes now from this dealership and from Dave Rodriguez! He is always super responsive and helpful. Feel confident in the purchases made and appreciate his honesty and delivery o More

by Carlastallings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rodriguez, Marc Bartalini
Jun 13, 2023 -

Mercedes-Benz of South Charlotte responded

We're happy that we could provide an awesome car-buying experience. We are happy to see our Sales Team at Mercedes-Benz of South Charlotte was very helpful and responsive during the process. Congratulations on your third Mercedes!

June 11, 2023

Excellent knowledge and customer service. Would highly recommend Eduardo as a sales person. He’ll take care of you. More

by dan.shogan
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Prego
Jun 12, 2023 -

Mercedes-Benz of South Charlotte responded

Hello, we're happy that you left us a five-star review and a recommendation for our services. It is great to learn that our knowledgeable Sales Team provided you with excellent service during your visit. Please don't hesitate to reach out to us at Mercedes-Benz of South Charlotte.

June 05, 2023

It's a pleasure dealing with a car dealership with the friendly atmosphere & professional work ethic demonstrated by MB of S. CLT. Thank you David R. for know ing the product inside-out & facilitating a p More

by SRTRM
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
Jun 05, 2023 -

Mercedes-Benz of South Charlotte responded

We are excited to read that our Sales Team was professional, friendly, and made the process stress-free ensuring you had a great experience. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance here at Mercedes-Benz of South Charlotte.

May 31, 2023

Great experience at MB of South Charlotte. Always enjoy my time there. Really appreciate the people there and especially Gary Childers that always goes above and beyond.. More

by ScottC4
Recommend Dealer
Yes
Employees Worked With
Gary Childers
Jun 01, 2023 -

Mercedes-Benz of South Charlotte responded

Hello, thank you for leaving us a five-star review. We're proud to know that our team went above and beyond to make sure you were well taken care of. If you ever have any future needs, we are always here to help at Mercedes-Benz of South Charlotte.

May 31, 2023

Gary Childers made me feel like a VIP customer. I am so thankful for how he treated my fiancé and I. Very nice dealership. More

by Robert
Recommend Dealer
Yes
Employees Worked With
Gary Childers
Jun 01, 2023 -

Mercedes-Benz of South Charlotte responded

Robert, thank you for the positive review. You can always expect top-notch service from our team at Mercedes-Benz of South Charlotte. Please let us know if there’s anything else that we can do for you in the future.

May 30, 2023

Eduardo sold us a brand new GLC300, he was very knowledgeable of the vehicle and how to work all the cool new features. He was very funny, took excellent care of us and most importantly was very pe More

by Djmathews7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Prego
May 30, 2023 -

Mercedes-Benz of South Charlotte responded

Hello, we're happy that you left us a five-star review and a recommendation for our services. It is pleasing to know that our knowledgeable Sales Team was informative and personable during your smooth buying experience. Thank you for choosing Mercedes-Benz of South Charlotte and enjoy your Mercedes-Benz GLC300.

May 27, 2023

I always have a good experience whenever I’m at this dealership. No matter what time of day it is everyone is always nice. More

by Helena Adams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Sabates
May 28, 2023 -

Mercedes-Benz of South Charlotte responded

Hello Helena, thank you for your rating. We're happy to see that your experience with our team here at Mercedes-Benz of South Charlotte was excellent. We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

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