Mercedes-Benz of South Charlotte

Excellent experience. I visited Tommy Ballard at Mercedes of South Charlotte in early May when I first began shopping for a Mercedes. I initially looked at and drove the G I visited Tommy Ballard at Mercedes of South Charlotte in early May when I first began shopping for a Mercedes. I initially looked at and drove the GLK 350 and C250, the two vehicles I was considering. After doing research on my own and returning to the dealership a week later to drive another car, I knew that I wanted a C300. The dealership did not have a C300 in stock with the options and colors I wanted at that time, but Tommy took down my information and promised that he would follow up with me if a car with my specs became available. Four weeks later, Tommy emailed me with the news that the perfect car for me would be arriving the following week. When the car came in--a silver C300-- I came in, drove it, and bought it that night. I couldn't be happier with my new car or with my car buying experience. Not only would I recommend Mercedes South Charlotte and Tommy Ballard specifically, but I plan to return to see Tommy when its time for a new car. More

Distronics System At my age,59, and with neck and shoulder problems, the "distronic driving system" is the best thing since sliced white bread. It has made driving eas At my age,59, and with neck and shoulder problems, the "distronic driving system" is the best thing since sliced white bread. It has made driving easy. Once proficient it's like having an auto with autopilot. I know because I've owned and airplane with an autopilot before. "Set and forget it", just like the commercial. Driving from NY to NC was easy. Didn't feel tired afterwards AND braked probably lest than ten time on a 600 mile trip home to NC. Mercedes-Benz has done a great job developing the system. Unlike a recent Cadillac rented, MB products are superior. Love the E350 with distronics. Thanks David Rodriguez!! More

Darrell Kimrey is a pleasure to work with Darrell is excellent to work with when buying a Mercedes Benz or really any car. Very knowledgeable about his product and his competition. Fair and Darrell is excellent to work with when buying a Mercedes Benz or really any car. Very knowledgeable about his product and his competition. Fair and to the point. No running back and forth to the manager to make the deal. Purchased my second MB car from him today and it was a pleasure. I purchased my second MB from Mercedes Benz of South Charlotte largely due to Darrell. Very helpful for all car issues, whether sales or service. More

new car buying experience I worked with Tommy Ballard in buying a new car. He showed me a range of cars from SUV to sedans. He was very knowledgeable with the features of eac I worked with Tommy Ballard in buying a new car. He showed me a range of cars from SUV to sedans. He was very knowledgeable with the features of each as well as helping me decide which car fit my needs. He was very professional and easy to deal with. As I moved forward with the purchase, all employees I dealt with were very professional an friendly and I look forward to working with them. More

Positive Experience John was a pleasure to work with, which can't often be said about my car salesmen. He genuinely has your best interest at hand. John was a pleasure to work with, which can't often be said about my car salesmen. He genuinely has your best interest at hand. More

Thank you Darius! Darius made this purchase very pleasant and easy. He was extremely helpful on the phone before my visit then had everything ready for me when I arrive Darius made this purchase very pleasant and easy. He was extremely helpful on the phone before my visit then had everything ready for me when I arrived. He was also very helpful with a follow up visit for accessories. Would definitely work with him again and the staff at Mercedes-Benz of South Charlotte. More

Dealership Review Excellent service. Sales Rep was good to show us the cars and available options. Financing was easy and straight forward. Will recommend this dealersh Excellent service. Sales Rep was good to show us the cars and available options. Financing was easy and straight forward. Will recommend this dealership to friends and family. More

Thank you to the team at Mercedes Benz of South Charlotte! The Mercedes team provided excellent service. Darrell the sales rep. I worked with was extremely knowledgeable on all details of the car and was very The Mercedes team provided excellent service. Darrell the sales rep. I worked with was extremely knowledgeable on all details of the car and was very thorough with the sale transaction. The entire staff at Mercedes spanning the shuttle service gentlemen to showroom sales team to the owner were professional, curteous and great to work with. It made purchasing a certified pre-owned vehicle out of state a great experience. I would highly recommend this dealership! More

My Best Car Buying Experience My wife and i entered the door and was immediately approached by a very pleasant and smiling salesman Darius Brown. Mention i had search their website My wife and i entered the door and was immediately approached by a very pleasant and smiling salesman Darius Brown. Mention i had search their website and sorted a 2014 E350 wagon. He look through his paper listing and took us to the waiting room at the Mall. Well, thats what it look like, sliding glass doors and large carport. Less than ten minutes later my disabled wife of nearly forty years was adoring the car. We test drove the car and thanked the Darius for his time. At this point we were about to leave because i wasn't ready to make a purchase...just looking. To my surprise the wife said stop call him back! She ask for a better price on our camry and the rest was history. Many thanks to Darius and Brad More

'short and sweet' used SUV purchase experience The recent purchase of a used SUV from MB of South Charlotte was a new experience 'short and sweet'. The sales representative Darrel was very knowledg The recent purchase of a used SUV from MB of South Charlotte was a new experience 'short and sweet'. The sales representative Darrel was very knowledgeable in attempting to sell us a new or used Mercedes SUV, yet still very courteous while working with us on the purchase of the used (competitors) SUV which gave us more comfort features. More