Mercedes-Benz of South Bay

The customer service Christopher provided was excellent. MB of South Bay will be the dealership I will choose to fulfill my future auto needs. Will definitely request Chris to assist me. MB of South Bay will be the dealership I will choose to fulfill my future auto needs. Will definitely request Chris to assist me. More

Worth the wait but you will wait and wait. Minor service takes hours. A smog check took 4 hours. Minor service takes hours. A smog check took 4 hours. More

I purchased a car and they have the car and my money I need help need help More

Jaclyn delivers top notch service And all of the other staff are very kind. I go back over and over again. staff are very kind. I go back over and over again. More

I had a great experience with Christopher! He was very helpful and explained in detail regarding my car. The waiting area was super clean and quiet where I could work while waiting for my car. He was very helpful and explained in detail regarding my car. The waiting area was super clean and quiet where I could work while waiting for my car. More

Fatemeh Kazemi, Financial Manager, had me wire payment for my new vehicle and refused to release it to me! After a delay of almost two weeks, the vehicle was finally released. The delay will cost me an ex for my new vehicle and refused to release it to me! After a delay of almost two weeks, the vehicle was finally released. The delay will cost me an extra $700 in penalties. It's a shame I can't recommend them because there are some excellent people working at the dealership such as my salesperson, Ryad Darweesh. He's awesome! More

They take a very super long time to service me even when I have an appointment. Other than that some of there policies should accommodate the extended warranty!! Like loaner vehicles should be granted to AL I have an appointment. Other than that some of there policies should accommodate the extended warranty!! Like loaner vehicles should be granted to ALL customers instead of having to rent from their 3rd party. That’s sucks staff are well it is what it is lol More

I bought my first Mercedes Benz. It was a great experience. My sales guy Sam Sourial was professional, knowledgeable and patient. I will definitely recommend Mercedes Southbay (Sam S It was a great experience. My sales guy Sam Sourial was professional, knowledgeable and patient. I will definitely recommend Mercedes Southbay (Sam Sourial), to my family and friends. More

Service is absolutely amazing my service rep did everything he promised in a very timely manner. everything he promised in a very timely manner. More

I am writing to express my gratitude for the exceptional service we received at South Bay Mercedes Benz. My wife and I were in the market for a 2023 Mercedes Benz S500 and visited several dealerships to inv service we received at South Bay Mercedes Benz. My wife and I were in the market for a 2023 Mercedes Benz S500 and visited several dealerships to investigate available inventory and evaluate the staff. We were impressed by the extensive selection of vehicles at your showroom and the attentive and friendly staff. We had the pleasure of working with Ashley and Lisa, who were both knowledgeable about all the features of the car and took the time to explain every detail to us. They even contacted us a couple of days later to follow up and answer any questions regarding the operation of the vehicle and our level of satisfaction with the purchasing process. We have done business with other high-end dealerships for several years and have never experienced this complete satisfaction. From the sales team, financing team, etc., the entire process was smooth and enjoyable. We appreciate your team’s efforts in making our purchase experience simply outstanding. South Bay has also sent a few follow-up emails to make sure we were completely satisfied with the entire progression. We will certainly go back for our next purchase, as I see no reason to not give South Bay Mercedes Benz our future business. If you are looking into purchasing or leasing a Mercedes Benz, search no further, South Bay is the place to be. Thank you again for your exceptional service. More