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Mercedes-Benz of South Bay

Torrance, CA

4.5
827 Reviews
The Mercedes-Benz of South Bay Experience: Shopping at Mercedes-Benz of South Bay, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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3233 Pacific Coast Hwy

Torrance, CA

90505

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Showing 827 reviews

February 02, 2009

This has been the worst auto sales experience I've ever had in twenty years of buying/leasing cars. Everyone at this dealership is a liar and a charlatan. They lie, they cheat, they steal, and they later More

by peppysepi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
charlie alfano, ahmed, ehmad, miguel
December 31, 2008

I took my vehicle in to have a dent removed because it was still covered under warranty. Upon retrieving my vehicle from the services department, I noticed a total of three white scratches where the dent More

by renee_amber_e
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zubair Ali, Steve Schimkus
September 16, 2008

Guy the service person he is sooooooo freaking unfriendly he must hate his job,,, its amazing...This is by far the worst service department in the whole country... i have my car serviced there and i always s More

by easonsylus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Guy
September 15, 2008

Service writer charged $275 for diagnosis. Then after repairing the A/C blower which was the diagnosis for $1220, he waited until the end of the next day to tell me they needed to replace switches now fo More

by ppotter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Flores
May 22, 2008

This dealership used to be very good, with good customer service. I understand that it has changed ownership, and the service is now terrible. My last three trips for service have been disasters: one time More

by sst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
anthony
March 02, 2008

I Leased a new 2008 Mercedes-Benz from this dealership. (South Bay Mercedes-Benz, Torrance, CA). When I was in finance, I was lied to about the cost of an oil change. They used a scare tactic to get me to More

by djmeichar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charles Alffano (GSM), Fuzzy L. (Finance Manager) Eric Dantas (Finance Manager) + Several other people not named.
January 10, 2008

We bought a used car from South Bay Mercedes and after our mechanic looked at it, we noticed several issues that needed to be addressed prior to buying the automobile. The brakes were worn out and needed More

by KYNaidu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Nadiri
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