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Mercedes-Benz of South Bay
Torrance, CA
831 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 831 reviews
November 01, 2023
The dealership was timely,courteous, and served all of my needs. My dealer rep Emily Solis did her usual good job in a timely manner which included providing with with transportation while my car was bei my needs. My dealer rep Emily Solis did her usual good job in a timely manner which included providing with with transportation while my car was being serviced. More
by jtmb26
Employees Worked With
Emily Solis
October 31, 2023
I’d like to give as shout out to Jacqlyn and management for there service and for going above and beyond. This is my go too Mercedes dealership and Jacqlyn is my go too service advisor! Everyone was very p for there service and for going above and beyond. This is my go too Mercedes dealership and Jacqlyn is my go too service advisor! Everyone was very professional, knowledgeable, honest, and great to work with. More
by dmack1108
Employees Worked With
Jacqlyn
October 30, 2023
If you drive anything less than an S class or G wagon be prepared to wait in line. It’s like going to the dentist when you get the initial quote for even routine service. Went in for teeth cleaning and prepared to wait in line. It’s like going to the dentist when you get the initial quote for even routine service. Went in for teeth cleaning and left with a surprise root canal. Service is good and facilities are fairly well maintained. More
by hirammac
Employees Worked With
Amilcar Mejia
October 24, 2023
Terrible dealership. Inflated service cost (1). Unable to fix Check Engine Light after 3 attempts and cost kept escalating with no resolution in sight (2). Decided to cut Inflated service cost (1). Unable to fix Check Engine Light after 3 attempts and cost kept escalating with no resolution in sight (2). Decided to cut my losses and sell car to dealer. Dealer agreed to price, only to play triangulation games later and verbally threaten and intimidate me. I don’t tolerate harassment. Good bye Mercedes Benz. I can take my money somewhere else. More
by Daschmoneit
Employees Worked With
Sam Sourial, David - Used Car Sales Manager, Ivan - Service
October 24, 2023
I had a very pleasant experience with my last service at Southbay Mercedes Benz. My service manager Amilcar always attends to my requests regarding stuff needed with my car. He is very professional and acc Southbay Mercedes Benz. My service manager Amilcar always attends to my requests regarding stuff needed with my car. He is very professional and accommodating. Blessings 😇🙏🙏🙏😇 More
by NeneCG76
Employees Worked With
Amilcar Mejia
October 23, 2023
Nice service… help me get the car I want. The finance department needs to increase their capability to get a loan. I finally get a loan by myself The finance department needs to increase their capability to get a loan. I finally get a loan by myself More
by mia.z
Employees Worked With
Wendy
October 22, 2023
My experience is always pleasant Everyone is very friendly and helpful. Taking my vehicle for maintenance and working with Linda my service advisor was very pleasant. She was knowledgeable about my c friendly and helpful. Taking my vehicle for maintenance and working with Linda my service advisor was very pleasant. She was knowledgeable about my cars history. Linda was friendly, and provided me great customer service. More
by vixshp14
Employees Worked With
Linda
