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Mercedes-Benz of South Bay

Torrance, CA

4.4
838 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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3311 Pacific Coast Hwy

Torrance, CA

90505

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Showing 838 reviews

February 08, 2022

My service advisor, Frank Perri, was knowledgeable, helpful & professional. Frank knew all the details of the service my E Class required & thoroughly explained the limited service warranty that I cou More

by jcgallo.marsteller1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Feb 10, 2022 -

Mercedes-Benz of South Bay responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of South Bay. Thank you, and have a fantastic day!

February 08, 2022

Its appearance and guest accommodations are great. It's difficult to get help when your service person is out. No one seems to have an answer, and it's frustrating being transferred on the phone to people More

by Mrs. C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie
Feb 11, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 05, 2022

I always get excellent service from this dealership, even if I come in without an appointment. More

by aleeng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arcee
Feb 08, 2022 -

Mercedes-Benz of South Bay responded

Hi, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 04, 2022

It’s a great dealership, everyone is very helpful and kind. I can always rely on them to find the right parts for my car. More

by DFF
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Parker
Feb 08, 2022 -

Mercedes-Benz of South Bay responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 03, 2022

My service advisor, Sonia provided excellent service! All repairs were resolved on my first visit! More

by wcraparo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonia
Feb 08, 2022 -

Mercedes-Benz of South Bay responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

February 03, 2022

We have dealt with Mercedes of SB since 2006. Paul was our initial service manager and gave us excellent service. Now we have Frank, and he has equaled the service level. We have 100% confidence in Merced More

by 4racs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Feb 08, 2022 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 02, 2022

I have purchased multiple vehicles through Emily and her customer service continues to be above and beyond. The finance dept. was awesome as well, I was in and out of there within 10 minutes. More

by loydluu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily
Feb 07, 2022 -

Mercedes-Benz of South Bay responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 01, 2022

I received great customer service from Mercedes Benz of South Bay.. The service was performed quickly and at a reasonable price. More

by Tony Esq.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amilcar Mejia
Feb 05, 2022 -

Mercedes-Benz of South Bay responded

Hi Tony, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 31, 2022

Labor, parts cost overpriced. Emily Solis very helpful , accommodating. Oil, filter changed took all day. More

by riobelrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Solis
Jan 31, 2022 -

riobelrey responded

Parts and labor over priced

January 27, 2022

Service was on time, fast and personalized. The agent, Arcie Cabacungan is excellent too. Best service! More

by Maluh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arcie Cabacungan
Jan 31, 2022 -

Mercedes-Benz of South Bay responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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