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Mercedes-Benz of South Bay
Torrance, CA
832 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 832 reviews
February 11, 2022
I have my second car purchased from this dealer, and have been extremely happy with them. Frank Perri, my service advisor, has been most helpful. There have been very few problems with my car (a 2015 GL 450) been extremely happy with them. Frank Perri, my service advisor, has been most helpful. There have been very few problems with my car (a 2015 GL 450) and those were taken care of quickly and efficiently. I hope to be driving this car for several years to come. More
by sudy68
Employees Worked With
Frank Perri
February 10, 2022
Mr. Perri, who is my service advisor has been always very efficient and professional. He made the annual maintenance so smooth and easy. Thank you so much Mr. Perri!!! You are the reason that I chose the Sou efficient and professional. He made the annual maintenance so smooth and easy. Thank you so much Mr. Perri!!! You are the reason that I chose the South Bay M-Benz year after year~~ More
by kkgypsyvan
Employees Worked With
Mr. Frank Perri
February 09, 2022
Morose, lackadaisical service where the customer is always last. I’ve been buying top end cars from them for over a decade but will now switch to another brand. There is simply no one in management tha always last. I’ve been buying top end cars from them for over a decade but will now switch to another brand. There is simply no one in management that gets the connection between good service and repeat sales. More
by noormenai
Employees Worked With
Rather Not Say
February 08, 2022
My service advisor, Frank Perri, was knowledgeable, helpful & professional. Frank knew all the details of the service my E Class required & thoroughly explained the limited service warranty that I cou helpful & professional. Frank knew all the details of the service my E Class required & thoroughly explained the limited service warranty that I could purchase from Mercedes. He is credit to your dealership! More
by jcgallo.marsteller1
Employees Worked With
Frank Perri
February 08, 2022
Its appearance and guest accommodations are great. It's difficult to get help when your service person is out. No one seems to have an answer, and it's frustrating being transferred on the phone to people difficult to get help when your service person is out. No one seems to have an answer, and it's frustrating being transferred on the phone to people who can't help you. More
by Mrs. C
Employees Worked With
Natalie
February 03, 2022
We have dealt with Mercedes of SB since 2006. Paul was our initial service manager and gave us excellent service. Now we have Frank, and he has equaled the service level. We have 100% confidence in Merced our initial service manager and gave us excellent service. Now we have Frank, and he has equaled the service level. We have 100% confidence in Mercedes of SB to take care of our vehicle's needs. Thank you Frank and Paul! More
by 4racs
Employees Worked With
Paul
