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Mercedes-Benz of South Bay

Torrance, CA

4.5
832 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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3311 Pacific Coast Hwy

Torrance, CA

90505

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Showing 832 reviews

February 21, 2022

Excellent customer service and satisfaction! Knowledgeable advisors to handle all your service needs. I recommend Mercedes Torrance! More

by D Jewel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Perry
Feb 23, 2022 -

Mercedes-Benz of South Bay responded

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of Mercedes-Benz of South Bay and we hope to be of service again in the future.

February 21, 2022

My service appointment went smoothly. I was out in a little over an hour for a 10k mile check up with complimentary wash. The dealership didn’t have record of my appointment but they stil More

by Jeb141
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naomi
Feb 24, 2022 -

Mercedes-Benz of South Bay responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 21, 2022

My service writer, Naomi was friendly and very professional. Got our RV back a day earlier than promised. More

by MrCraigAGreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naomi
Feb 24, 2022 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 18, 2022

Their service staff is understaffed. A service technician told me that. Trying to talk with someone is impossible. I left 3 messages with April, Service Manager and never got a return More

by ljtdds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Natalie
Feb 21, 2022 -

Mercedes-Benz of South Bay responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

February 18, 2022

Keith and Sam at the South Bay are really wonderful. Looking with me at all details in my new car and be sure I understood everything. Always a good experience with them! will recommend both of them to More

by Anne Irvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Cambra and Sam Sourial
Feb 21, 2022 -

Mercedes-Benz of South Bay responded

Hello Anne, congratulations on your new vehicle and thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 17, 2022

Excellent service . Very professional. Good workmanship. Friendly customer service. My service rep is most helpful. More

by blon20110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonia, Darcey
Feb 21, 2022 -

Mercedes-Benz of South Bay responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 15, 2022

So professional and thy really help me get my new glc300 I got car and after 4 days didn’t feel happy with it I went back said that I didn’t like it Sam help me get the car I like and I really appreci More

by Momo.abdelhady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Feb 15, 2022 -

Momo.abdelhady responded

I recommend Mercides of South Bay for all my friends Go ask for Sam

February 15, 2022

Frank Perri is the best service rep I have ever worked with. April is an extremely attentive and effective Service Manager. Great operation! More

by mestres
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Feb 17, 2022 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 14, 2022

Friendly and professional service provided to me in my last visit as well as other times. More

by emebetb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Babak Vahedi
Feb 16, 2022 -

Mercedes-Benz of South Bay responded

Hi, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

February 12, 2022

Service writer Frank Perri and the South Bay Mercedes service department has taken care of my 2003 E320 for over a decade. Never any rework, never unnecessary work, and happy with the estimate/charging i More

by ldsault
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Feb 15, 2022 -

Mercedes-Benz of South Bay responded

Hi Idsault, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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