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Mercedes-Benz of South Bay
Torrance, CA
827 Reviews
The Mercedes-Benz of South Bay Experience:
Shopping at Mercedes-Benz of South Bay, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 827 reviews
November 11, 2023
I had the worst experience by an electric car from the Southbay dealership. The car came from the Showcase floor. To the outside parking lot collecting dirt and dust and spiders. I really would appreciate Southbay dealership. The car came from the Showcase floor. To the outside parking lot collecting dirt and dust and spiders. I really would appreciate it if someone put me in another car thank you. More
by rolltide6419
Employees Worked With
Paulo
November 08, 2023
Impressed with Mr. Frank Perri professionalism and service. Comfortable waiting area offering good coffee, hot chocolate etc. Frank Perri professionalism and service. Comfortable waiting area offering good coffee, hot chocolate etc. More
by Nadiafoster
Employees Worked With
Frank Perri
November 07, 2023
The best dealership in Southbay area. They answer all the questions we asked were very clear in explaining how each car is different and the benefits of each vehicle. I’m They answer all the questions we asked were very clear in explaining how each car is different and the benefits of each vehicle. I’m More
by Mounib Kassouf
Employees Worked With
Jacky
November 03, 2023
Mercedes-Benz of South Bay is awesome. Always great service and very professional. Also, you have the best salesman in Mercedes World. . .Hayes McMillan !!!!! 🤗 Always great service and very professional. Also, you have the best salesman in Mercedes World. . .Hayes McMillan !!!!! 🤗 More
by Choc Angl
Employees Worked With
Hayes McMillan for sales. Can't remember the names of the service advisors because I've had a few but they all were great.
November 01, 2023
The dealership was timely,courteous, and served all of my needs. My dealer rep Emily Solis did her usual good job in a timely manner which included providing with with transportation while my car was bei my needs. My dealer rep Emily Solis did her usual good job in a timely manner which included providing with with transportation while my car was being serviced. More
by jtmb26
Employees Worked With
Emily Solis
October 31, 2023
I’d like to give as shout out to Jacqlyn and management for there service and for going above and beyond. This is my go too Mercedes dealership and Jacqlyn is my go too service advisor! Everyone was very p for there service and for going above and beyond. This is my go too Mercedes dealership and Jacqlyn is my go too service advisor! Everyone was very professional, knowledgeable, honest, and great to work with. More
by dmack1108
Employees Worked With
Jacqlyn
October 30, 2023
If you drive anything less than an S class or G wagon be prepared to wait in line. It’s like going to the dentist when you get the initial quote for even routine service. Went in for teeth cleaning and prepared to wait in line. It’s like going to the dentist when you get the initial quote for even routine service. Went in for teeth cleaning and left with a surprise root canal. Service is good and facilities are fairly well maintained. More
by hirammac
Employees Worked With
Amilcar Mejia
