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Mercedes-Benz of South Bay
Torrance, CA
833 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 833 reviews
November 25, 2023
Always experience excellent customer service. We are repeat customers and will continue to be served by this excellent dealership!! We are repeat customers and will continue to be served by this excellent dealership!! More
by dgraham87
Employees Worked With
For Sales we work with Hayes McMillan!! He's outstanding! For service we work with Natalie, she's excellent in providing services!!
November 17, 2023
The dealership was clean and well maintained and the service managers were polite and appeared to be concerned about the condition of my car. service managers were polite and appeared to be concerned about the condition of my car. More
by Roy Williams
Employees Worked With
Cesar Gutierrez
November 14, 2023
My AMG GLE Coupe seized up on the 405 fwy. I got towed off the fwy to South Bay MBZ. At that point we didn't know what happened to the car. I disputed the issue with MBZ. The repair required a I got towed off the fwy to South Bay MBZ. At that point we didn't know what happened to the car. I disputed the issue with MBZ. The repair required a new engine which cost about $26,000. I was out of warranty but felt the issue was caused by a failure of the vehicle. In the end I paid $8,300 and MBZ/South Bay picked up the rest. After 3 months I got my car back, but the new engine and everything has worked great since then. The car's failure at 33,000 miles was a very frustrating experience. However, I dealt with Linda Framel and she was great. She was prompt, honest, and informative. I would say I was a very difficult customer but Linda always was patient and fair with me. Especially patient and I very much appreciated that. Looking back she deserves kudos for how she handled my problem. More
by bardium
Employees Worked With
Linda Framel
November 14, 2023
SERVICE COORDINATORWAS REALLY PLEASANT AND HELPFUL VERY PUNCTUAL AND KNOWLEDGEABLE. SHE ASSISTED ME FROM THE BEGINING TO END EVEN ASSISTED ME TO THE CASHIER WINDOW APPLYING COUPON THAT WAS AVAIABLE I WOULD PUNCTUAL AND KNOWLEDGEABLE. SHE ASSISTED ME FROM THE BEGINING TO END EVEN ASSISTED ME TO THE CASHIER WINDOW APPLYING COUPON THAT WAS AVAIABLE I WOULD DEFINITELYRETURN TO THIS LOCATION. More
by laquentapettis
Employees Worked With
APRIL CORTEZ
November 11, 2023
I had the worst experience by an electric car from the Southbay dealership. The car came from the Showcase floor. To the outside parking lot collecting dirt and dust and spiders. I really would appreciate Southbay dealership. The car came from the Showcase floor. To the outside parking lot collecting dirt and dust and spiders. I really would appreciate it if someone put me in another car thank you. More
by rolltide6419
Employees Worked With
Paulo
November 08, 2023
Impressed with Mr. Frank Perri professionalism and service. Comfortable waiting area offering good coffee, hot chocolate etc. Frank Perri professionalism and service. Comfortable waiting area offering good coffee, hot chocolate etc. More
by Nadiafoster
Employees Worked With
Frank Perri
November 07, 2023
The best dealership in Southbay area. They answer all the questions we asked were very clear in explaining how each car is different and the benefits of each vehicle. I’m They answer all the questions we asked were very clear in explaining how each car is different and the benefits of each vehicle. I’m More
by Mounib Kassouf
Employees Worked With
Jacky
