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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.5
832 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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3311 Pacific Coast Hwy

Torrance, CA

90505

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Showing 832 reviews

March 09, 2022

Every time I go there for a repair there is a gambit to sell me expensive items I don’t need while they don’t repair anything but the vines capable. EG brakes. Tires. More

by stevek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service advisor
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Mar 11, 2022 -

Mercedes-Benz of South Bay responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (310) 513-5300 so we can work towards a resolution. We look forward to hearing from you. Take care!

March 06, 2022

I always receive excellent customer service overall I am always happy and my car is always taken care of. More

by Teremc99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacki
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Mar 08, 2022 -

Mercedes-Benz of South Bay responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

March 05, 2022

Good experience at South Bay Mercedes Benz with Excellent service ! That’s why I come back to purchase my second car More

by Lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy
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Mar 08, 2022 -

Mercedes-Benz of South Bay responded

Hi Lisa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 04, 2022

The service advisor was very helpful and reliable. They got back to me very quickly with what the problem was and how they were going to solve it More

by Gordonschaye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Report | Print
Mar 08, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 04, 2022

Natalie did a great job of keeping me informed and the service was done on time More

by johntootlelaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie
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Mar 08, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 04, 2022

Emily was amazing, attentive, did her job in a professional manner. She reached out to me at the end of the day with an update on my vehicle. More

by altamura1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Solis
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Mar 08, 2022 -

Mercedes-Benz of South Bay responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

March 04, 2022

Although no one greeted me when I arrived, my sales person, without knowing, made up for that by being very helpful and very sweet. The showroom is clean and inviting. More

by Kita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karol
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Mar 08, 2022 -

Mercedes-Benz of South Bay responded

Hi Kita, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 04, 2022

Excellent service. Arcee was very helpful. He explained the service that I was receiving in detail More

by pminnitti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arcee
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Mar 09, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 03, 2022

I wouldn't trust anyone else to work on my Mercedes Benz other than Mercedes Benz of South Bay. Brad attention to detail is really great! More

by Eric H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Parker
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Mar 06, 2022 -

Mercedes-Benz of South Bay responded

Hi Eric, thank you so much for your positive comments about Mercedes-Benz of South Bay! We are always more than happy to assist you if anything else comes up. Take care!

March 02, 2022

My service advisor Frank is very knowledgeable and truly cares about his customers and their vehicle. More

by Tlosburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Report | Print
Mar 06, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to Frank here at Mercedes-Benz of South Bay! Don't hesitate to call us if you ever need anything. Be safe on the road!

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